Sandra Uche

About

As a Project Coordinator at Novak Birch, I manage tasks, deadlines, and priorities within the events, creative and production teams, working with external venues, vendors, and event specialists. I also handle print and promotional vendor management, working within established budgets and presenting cost-effective approaches. I have a Master of Business Administration degree from the University of Baltimore Merrick School of Business, with a focus on Healthcare Management. I have over five years of experience in operations and project management, working with small businesses, products, and healthcare projects. I have successfully coordinated and monitored project budgets, delivered marketing campaign assets, and maintained communication with cross-functional teams and clients. I have also applied exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. I am passionate about building strong working relationships and growing as a thought leader.

Experience

• Project Coordinator · Novak Birch07-01-2023 – 09-01-2024

  Working as an internal project manager, managing tasks, deadlines, and shifting priorities within the events, creative and production teams. Communicating daily with external venues, vendors, and event specialists. Gathering information and conducting research as needed for each client, including but not limited to shipping, labor, travel, accommodations, etc. Handling print and promotional vendor management by coordinating production estimates, schedules, file delivery, proof reviews, and delivery of materials. Working within established budgets and presenting forward-thinking and cost-effective approaches. Assisting with administrative and logistical tasks including ordering, scheduling, shipping, tracking, QA checks, and fulfillment as needed. Coordinating data collection and tracking of priority campaigns and initiatives for ongoing evaluation of performance for continuous improvement. Conducting pre/post event briefs.

• Operations Project Coordinator · Freelance10-01-2022 – 05-01-2023

  Monitored project progress, identified risks, and took corrective action as needed. Effectively coordinated and monitored a project budget of $100,000, identifying and reporting any discrepancies and variances to the project manager. Managed the delivery of marketing campaign assets for multiple small businesses and products, including the creation of project plans, tracking the activities of the marketing team, and communicating the progress to the client. Provided project management leadership to guide website maintenance, social networking, and display media initiatives. Maintained communication with Leadership, cross-functional team, and vendors to ensure quality, on-time, successful campaign launches. Managed internal projects focused on process design and improvement, facilitating development, improvement, and documentation of implementation processes. Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Operations Coordinator · clean.io02-01-2022 – 10-01-2022

  Performed daily and weekly administrative tasks, like proofreading, scheduling, coordinating internal communications and reporting via HubSpot, and maintaining contact and billing information for current and prospective clients through database management software, etc, increasing productivity by 40%. Headed marketing meetings weekly to communicate workflow improvement initiatives that fostered growth and aligned my team with program objectives using Slack and email. Effectively collaborated with the client success team on day-to-day coordination and management of operational activities, by assisting with time and project management, and creating monthly client decks, organizing client information, analyzing and reporting client success data. Streamlined the marketing processes by championing and implementing new marketing initiatives and operating procedures to standardize processes, increase marketing efficiency, and improve content quality, by collaborating with the marketing team to assist in content creation, corporate communication, case study organization, etc, thereby revitalizing online campaign approaches and increasing the efficiency of marketing operations, resulting in an 80% increase in online audience and organic reach. Improved executive board client reporting by creating simplified and optimized high-level reporting decks using relevant reports extracted from Tableau and HubSpot to support informed decision-making.

• Community Development Fellow · City of Baltimore09-01-2021 – 12-01-2021

  Organized and updated databases, records, and other information resources. Collaborated between different departments and streamlined and improved processes by facilitating consistent communication, encouraging feedback, and scheduling meeting processes, increasing productivity by 30%. Transferred data from paper formats into computer files or database systems to increase accessibility and security and reduce redundancy and inconsistency. Managed local licensed food handler(s) database in Excel to aid access and availability to multiple users. Improved office operations by automating client correspondence, record tracking, and data communications. Improved social well-being by providing client support to local businesses in specific locations, reducing environmental impact, and strengthening the local economy.

• Community Development Fellow · Project PLASE, Inc04-01-2021 – 08-01-2021

  Managed online campaigns and content for social media platforms, especially Instagram, growing a community of followers by 53% in 3 months. Performed market research to stay up to date with latest industry trends and current algorithms to develop an editorial content strategy, creating engaging content that increased audience engagement and channel growth. Monitored social media performance to pull data and create insight reports for senior management to make data-driven decisions.

Education

• University of Baltimore Merrick School of BusinessMaster of Business Administration - MBA, Business Administration and Management, General and Healthcare Management
• Babcock UniversityBachelor's degree, Public Health

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