Heather Hargrove

About

Scaling your business doesn’t have to mean sacrificing your time—or your sanity. I help online entrepreneurs transform their operations into seamless, scalable systems that not only boost efficiency but also unlock exponential growth. With a proven track record of helping clients achieve: 30% time savings through workflow automation, 25% revenue growth by onboarding more clients with ease, and 35% better client retention for stable, sustainable income streams, I specialize in turning chaos into clarity. Whether it’s automating your onboarding, building strategic email sequences, or optimizing your business systems, I deliver tailored solutions that empower you to focus on what matters most: your passion. My work has helped generate over $5 million in cumulative growth for my clients, but these numbers are just the beginning. They represent real businesses, real transformations, and the real potential you unlock when you work smarter, not harder. Ready to make scaling simple? Let’s connect—your journey to effortless growth starts here.

Experience

• Independent Consultant · By Grove06-01-2019

  Transformed By Grove from a startup into a multiple six-figure business in just two years, achieving 400% profit growth through diversification, process improvement, and client-focused systems. Designed and implemented high-efficiency onboarding systems, built and trained a team of top-tier online coaches, created scalable lead generation and acquisition funnels, spearheaded the development of automated solutions, and established workflow strategies.

• National Account Manager · Chetu, Inc.09-01-2018 – 04-01-2019

  Collaborated with clients across diverse industries to deliver tailored IT solutions, consistently surpassing sales targets and fostering long-term client relationships. Generated $1.2 million in new business revenue, grew client base by 25%, consistently exceeded monthly quotas, played a key role in developing and closing large-scale software projects, and successfully onboarded new enterprise clients.

• Senior Logistics / Operations Team Leader · Nolan Transportation Group (NTG)01-01-2016 – 09-01-2018

  Supervised and optimized team operations in a high-volume logistics environment, ensuring seamless collaboration between sales and operations. Directed a team handling 100+ shipments weekly, boosted team productivity by 25%, increased overall office revenue by $1.5 million annually, and designed training programs that reduced onboarding time for new hires.

• Senior Operations Specialist · Nolan Transportation Group (NTG)05-01-2015 – 01-01-2016

  Focused on executing high-priority logistics operations while developing scalable solutions to support business growth. Coordinated the transportation of $2 million+ in goods monthly, optimized operational processes, and supported the expansion of NTG’s client base.

• Military Admissions Consultant · Purdue University Global01-01-2013 – 05-01-2015

  Advised prospective military-affiliated students on university programs, admissions procedures, and career pathways. Designed and executed a targeted marketing campaign, managed a portfolio of active student leads, spearheaded policy recommendations, collaborated with cross-functional teams, and trained admissions representatives.

• Fractional CTO · Lady Landlords06-01-2023

  I specialize in building scalable systems and automation for online coaches, helping them streamline operations, enhance client experiences, and increase revenue. For Becky Nova at Lady Landlords, I’ve designed and implemented customized systems that simplify client onboarding, automate lead nurturing, and optimize engagement strategies. My expertise includes integrating CRM platforms, developing seamless workflows, and crafting high-converting email sequences that support business growth. Beyond system design, I provide expert consulting on business strategy, helping entrepreneurs leverage technology to scale without adding complexity. Whether it’s refining customer touchpoints, improving lead conversion, or automating backend operations, my work creates space for business owners to focus on high-impact activities.

Education

• Purdue GlobalMasters in Public Administration, Governmental Management Intensive Study Area
• University of Central FloridaBS, Accounting

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