Inez Martinsen

About

Customer-care focused professional with a background in sales and service and hands-on experience across retail, telecom, healthcare, and remote AI support. Skilled in communication, problem solving, and upselling, with a track record of delivering excellent customer experiences in both independent and team settings.

Experience

• AI technician · Mindy, Remote12-01-2024 –

  Developing, testing and maintaining AI models to optimize customer service interactions.

• Customer advisor · Allente, Chania09-01-2022 – 03-01-2024

  Provided exceptional customer service through phone and chat support, resolving inquiries and issues promptly. Guided customers through the purchasing process, upselling products and services to enhance sales.

• Sales associate · Plantasjen, Trondheim04-01-2020 – 05-01-2022

  Was a sales associate at Plantasjen where my main focus was sales and customer service in the furniture department.

• Sales associate · Glitter, Molde04-01-2020 – 10-01-2020

  Worked as a sales associate for a jewellery store where my main focus was sales and customer service.

• Health care worker · Molde municipality, Molde05-01-2019 – 12-01-2019

  Worked for a nursing home as a healthcare provider helping residents with daily needs and tasks.

Education

• Romsdal High SchoolHigh School Diploma

Similar talent on Pangea

Jaykishan R.Customer Service & Relationship Specialist skilled in Generative AI and CRMVadodara, GujaratWhitney G.Customer Support & Administrative Specialist with Expertise in AI Training and Process ImprovementTampa, FLJamelia G.Customer Service and Sales SpecialistSt. Catherine Parish, JamaicaAAmarachi L.Customer Support Specialist | Sales & Lead Generation | Virtual Assistance | CRM | Remote-Ready