Irene Banfichi
In-depth knowledge of luxury service standards, brand excellence, and attention to detail.
5 yrs experience · Milan, Metropolitan City of Milan · <10 hrs/week
About
Passionate about luxury hospitality, I excel at creating memorable moments for guests while fostering long-term relationships that drive brand loyalty. I specialize in providing personalized service, ensuring each guest feels valued and their needs are anticipated with precision. My extensive cross-departmental training, including frontline roles as receptionist, events, and particularly in F&B and management, has refined my ability to deliver exceptional experiences, resolve challenges efficiently, and uphold the highest service standards.
Skills
Experience
- F&B Receptionist · Mandarin oriental hotel group12-01-2021 – 06-01-2022
- Manager in training · Mandarin Oriental Hotel Group07-01-2022
- F&B Guest Relation Supervisor · Mandarin Oriental Hotel Group07-01-2024
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