Janna Kimel

About

I am a UX Researcher and Strategist with proven impact in healthcare technology and chronic pain solutions, who favors humanity and efficiency. As someone who personally navigates chronic conditions, I bring both professional rigor and lived experience to designing better health outcomes. My proven impact includes: * Conducting research from generative to evaluative in regulated industries (medical devices, digital therapeutics, healthcare software) using mixed methods and a comprehensive qualitative toolkit * Building research teams and systems from zero to fully operational (grew Hinge Health from 0 to 6 researchers during their journey to IPO) * Specializing in hardware-software integration UX for wearable medical devices and chronic condition management platforms * Democratizing research across organizations while maintaining clinical and regulatory quality standards * Making strategic purchasing decisions for research tools and platforms in healthcare environments * Creating and implementing research operations processes that scale with company growth I'm passionate about transforming how people experience healthcare technology—particularly for those managing chronic pain and long-term conditions. Let's build extraordinary health solutions, together.

Experience

• UX Research Consultant · Janna Kimel Consulting04-01-2025 –

  Strategic UX Research leader with expertise in bridging research insights and business outcomes. Excels at building high-performing teams, developing comprehensive training programs, and advising on tool selection and implementation. Skilled at navigating organizational dynamics, collaborating effectively with legal, marketing, and business operations teams to drive research adoption. Combines deep empathy with analytical thinking to translate complex user needs into actionable strategies that drive product success, whether as a team builder, strategic advisor, or hands-on practitioner.

• Executive Director · Chronic Pain Project06-01-2023 –

  Bringing visibility to the experience of chronic pain. Through a series of surveys and interviews, this project will highlight the experience of people who live with chronic pain. Key responsibilities include being the point of contact for board meetings, grant seeking and management, project management, overseeing website and brand development, coordinating volunteer staff, creating a CRM, and publishing a monthly newsletter.

• Principal UX Researcher · Providence Health & Services10-01-2023 – 04-01-2025

  Leading innovative projects to change the path of healthcare for good. Conducted generative research to inform product strategy, drove strategic research initiatives for emerging AI technologies, led end-to-end research strategy and implementation for 0>1 products, and presented quarterly research findings to leadership.

• Senior Manager, UX Research · Hinge Health04-01-2021 – 04-01-2023

  Built a UX Research practice from the ground up, creating and implementing the vision, direction, and team working model. Managed all research operations, designed and drove democratization program, collaborated with matrixed partners, mentored junior researchers, and championed WCAG training.

• UX Research Manager · Dexcom03-01-2020 – 04-01-2021

  Led Design Research for software, hardware, and overall experience projects. Mentored junior researchers, managed multiple vendor partners, co-chaired ABLE ERG, and initiated a program for accessible design.

Education

• Georgia Institute of TechnologyMasters of Industrial Design, Industrial Design
• Indiana University BloomingtonTheater, Costume Design
• Archeworks School for Socially Responsible DesignCertificate, Design

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