Jennifer Okosun

About

Hey Founder! 👋 Struggling with your social media strategy? Let’s change that. I’m a Content & Social Media Strategist helping tech startups grow MRR and signups through impactful content. One of my recent achievements is growing a tech startup’s social media following by 200% in 18 months through a blend of targeted optimized content and ad campaigns resulting in 15,000 app downloads. My approach is human-centered, data-driven, and tailored to your audience. Ready to see real results? Drop me a message or email at okosun.jenniferrr@gmail.com. Let’s connect!

Experience

• Social Media Strategist and Consultant · Freelance04-01-2020

  Boosted a tech startup's social media following by 200% in 18 months through a blend of targeted optimized content and ad campaigns resulting in 15,000 app downloads. Increased customer engagement for an e-commerce brand organically by 150% in 5 months through consistent audience interaction and influencer collaborations. Curated and produced high-quality content (text, images, and videos) that increased user interaction by 50%. Engaged with the audience, responding to over 200 comments and questions monthly and increasing overall user retention by 15%.

• Virtual Assistant · Freelance10-01-2019 – 04-01-2022

  Efficiently scheduled and managed appointments, meetings, and events to ensure optimal use of my client's time. Conducted research on industry trends, competitors, and potential opportunities to support strategic decision-making for my clients. Managed software tools and platforms used by my clients to enhance productivity in their business and life. Communicated with clients and stakeholders to maintain positive relationships and ensure satisfaction.

• Customer Service Agent · Belamej Realtor03-01-2018 – 05-01-2019

  Provided exceptional customer support by effectively resolving product and service issues, resulting in a 90% customer satisfaction rate. Utilized strong communication and interpersonal skills to handle a high volume of inbound calls and emails, ensuring each customer interaction was positive and productive. Applied problem-solving and critical thinking abilities to identify customer needs and provide tailored solutions, contributing to a 15% reduction in repeat inquiries.

• Sales Representative · Prolific Ventures08-01-2013 – 12-01-2017

  Assisted in merchandising efforts, including arranging product displays, replenishing stock, and maintaining a clean and organized store environment to attract and engage customers. Consistently met and exceeded individual and team sales goals through proactive selling techniques, contributing to the overall success and profitability of the store. Maintained in-depth knowledge of product features, benefits, and inventory, effectively promoting and upselling merchandise to meet customers' needs and exceed sales targets. Provided exceptional customer service by assisting customers, addressing inquiries, resolving issues, ensuring a positive shopping experience, and fostering customer loyalty.

Education

• University of BeninBachelor of Science, Computer Science

Similar talent on Pangea

OOnyinyechi I.AI-Powered Social Media Manager | Building Content Systems for Overlooked BrandsJoseph A.Building social media strategies that deliver measurable results through strategy-backed storytelling.Lagos, NigeriaSeptember S.Forward-thinking, risk-taking, creative strategist passionate about Social Media Managing and curating.Salt Lake City, UTGinger H.Social Media & Brand Strategist | Proven Track Record in Driving Engagement & GrowthThe Colony, TX