Jesvian Villarroel

About

UX/Product Designer with a background in Computer Science, currently learning to feed his curiosity and shorten the gap between technology and people. Starting my career as a Full Stack Dev, I've gained 4 years of corporate experience @Cigna with 2.5 of those as a Product Designer. Lately, I helped deliver an early stage startup's (MyWorker.AI) first MVP of an AI Avatar built for startup founders

Experience

• UX Designer · MyWorker.ai05-01-2025 – 10-01-2025

  Led the end-to-end design of a B2B2C AI-powered platform, translating user research into scalable interaction models; conducted usability testing and 7 founder interviews; boosted engagement by 60%, increased qualified startup leads by 70%, and improved onboarding/demo bookings by ~50%.

• UX Designer · The Cigna Group07-01-2023 – 01-01-2025

  Spearheaded designs for an internal web application for contract renewals used by 100+ analysts/contractors, improving hospital-Cigna communication by 80% and accelerating renewal turnaround by 70%, saving ~20M annually. Presented outcomes to 400+ stakeholders, shipped 150+ design-system components, and mentored interns.

• Technical Product Owner · The Cigna Group12-01-2021 – 07-01-2023

  Coordinated cross-functional teams for a $1.63M security software transition, achieving a 40% increase in operational efficiency and a $325,000 reduction in annual security costs. Served as Scrum Master, improving Jira portfolio clarity by 80% and reducing vulnerability tickets by 60%. Led 90% of quarterly PI readouts.

• Back End Developer · The Cigna Group01-01-2021 – 12-01-2021

  Enhanced security by refining Python code; improved API functionalities and achieved an 80% increase in accuracy. Developed SQL scripts to efficiently load table data in the AWS Development Environment, optimizing data management.

• Software Developer Intern · Webster Bank05-01-2020 – 08-01-2020
• Client Service Representative · Eastern Connecticut State University02-01-2019 – 05-01-2020

Education

• Eastern Connecticut State UniversityBachelor's degree, Computer Science
• CoCreateUX Design
• MemoriselyUX/UI Bootcamp

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