Jonah Burlingame

About

I help executives and leadership teams across industries transform their businesses to improve customer satisfaction, increase market share, or streamline processes. My expertise fuses business strategy, design thinking, and the power of storytelling. I align the organization toward a singular vision by crafting narratives with prototypes, visuals, and positioning that make abstract strategies tangible, memorable, and actionable. I have significant experience in strategic storytelling, business transformation, and innovation across various industries.

Experience

• Design Strategist · mind-arc consulting09-01-2008

  I help senior leaders bring innovative ideas to life. I bring clarity to the complexity of business transformation and craft the strategic narratives that align teams toward a single vision. • Building internal capacity • Generating big ideas • Uncovering new opportunities • Developing new products and services • Bringing current products to new markets • Clarifying existing positioning and value proposition • Producing and testing prototypes I perform landscape and trends analysis, customer research, stakeholder interviews, and executive workshop facilitation. Deliverables include: Executive strategy presentations, prototypes, roadmaps, strategic narratives Client engagements include: AOF, TRX, Wells Fargo, Project OTY, OutFit Training

• Board Chair · Marin Open Studios2022-08-01 –
• Advisory Board Member · Harvard Business Review2024-08-01 –
• Sr. Design Strategist · 17seconds2022-01-01 – 2022-12-01

  Led design strategy for multiple innovation sprints for major financial institution. Helped develop innovation program. Mentored design strategists.

• Member Contributor · Water & Music2021-12-01 – 2022-12-01

  Led research interviews with Web3 music label and co-wrote report contributing to W+M's seasonal report.

• SVP, Head of Strategy · Long Dash2020-03-01 – 2021-12-01

  Client engagements include: Google, Twitter, Gartner, Salesforce, PwC

• Sr Experience Strategist · Long Dash2019-11-01 – 2020-02-01
• Head of Strategy & Design · Extractable2018-08-01 – 2019-08-01

  Defined and integrate digital strategies for financial services clients and coached clients to embrace organizational shifts toward customer-centric and data-driven methodologies resulting in business growth and client retention. Defined Extractable's digital capabilities, identified growth opportunities, and aligned strategy with long-term organizational objectives and vision.

Education

• Kent State UniversityBachelor of Arts, Visual Communication Design
• The University of AkronBachelor of Arts, Advertising and Marketing

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