Josh Saxon

About

Im a digital media professional with over four years of experience in driving engagement and revenue through data-driven marketing strategies. I specialise in content marketing, social media management, and CRM. With a masters degree in Animal Biology, I continue to develop necessary skills with certifications in Digital Marketing and AI and Machine Learning, showcasing my commitment to staying ahead in the ever evolving digital landscape.

Experience

• Customer Relationship Management Executive · Trafalgar Tickets10-01-2024

  As a Customer Relationship Management Executive, likely responsible for managing customer interactions, improving customer satisfaction, and implementing CRM strategies to enhance customer loyalty.

• Digital Media and Content Strategy Consultant · Self-employed02-01-2022 – 10-01-2024

  Leveraged skills in developing and executing omnichannel marketing strategies, significantly growing social media accounts, increasing audience engagement, and achieving a positive ROI. Successfully scaled a startup to six-figure profitability, analyzed community growth using CRM software, and implemented targeted strategies to improve customer satisfaction.

• Digital Marketing Specialist · Freelance09-01-2020 – 02-01-2022

  Managed ad-hoc digital marketing projects, focused on social media advertising. Developed and implemented paid social media campaigns to boost brand visibility and increase engagement rates. Assisted in content creation, delivering results-focused marketing solutions tailored to client needs.

• Sales Associate · TBC Management London09-01-2019 – 04-01-2020

  Delivered high-level customer service to high-profile clientele in prestigious locations. Excelled in various roles within the store, honing skills in sales, customer engagement, and relationship-building.

• Sales Assistant · Jack Wills08-01-2018 – 09-01-2019

  Played a key role in promoting and upselling products, consistently helping the store meet sales targets. Excelled in customer service, effectively communicating with customers and providing tailored solutions. Demonstrated strong teamwork and time management skills in a fast-paced environment.

Education

• Royal Veterinary CollegeMaster's degree, Wild Animal Biology

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