Karan Vats

Karan Vats

Product Design Leader | SaaS, AI & Telecom | Designing at the Intersection of Users, Business & Reality

8 yrs experience · Bengaluru, Karnataka · 20-30 hrs/week

About

With over 12 years of experience in UX and product design, I specialize in delivering human-centered and data-driven solutions that align user needs with business objectives. Most recently, I served as Product Design Lead at EverBee.io, where I guided cross-functional teams to enhance product usability and engagement for SaaS platforms through intuitive design strategies. My expertise lies in design management, UX design, and content strategy. At EverBee.io, I led a team of six designers, fostered a culture of innovation, and implemented data-driven design practices to achieve measurable success. I am committed to creating accessible, impactful digital experiences that balance user satisfaction with strategic business goals.

Skills

AICrisis ManagementLeadershipPublic SpeakingTeam BuildingTeam ManagementUI/UX DesignUX WritingUX research

Experience

  • Product Design Lead · EverBee.io08-01-2024 – 07-01-2025

    Led cross-functional teams to enhance product usability and engagement, scaling design for SaaS platforms with intuitive, user-centric solutions. Headed a team of 6 UI & UX designers and researchers, delivering consistent, high-quality design across all EverBee products. Partnered with Product, Engineering, and Marketing teams to align design with business objectives and drive cohesive experiences. Implemented data-driven design practices, improving active paid users by 15%, LTV by 18.2% and reducing churn rates by 10%, resulting in a 12% lift in MRR. Fostered a culture of design thinking and innovation through workshops and continuous learning initiatives.

  • Senior User Experience Designer · Publicis Sapient05-01-2021 – 11-01-2023

    Designed holistic user experiences for the US telecoms giant, Verizon, spanning desktop, mobile, and wearable platforms. Led a team of 2 designers on large-scale projects, ensuring cohesive execution across user flows and timely delivery. Led primary research initiatives (A/B testing, surveys, interviews) to validate design decisions and address user pain points. Collaborated with agile teams to deliver high-quality design solutions within tight sprint timelines. Improved and expanded the design system, strengthening consistency and scalability. Contributed UX writing and visual design skills to multiple projects.

  • User Experience Designer03-01-2019 – 05-01-2021

    Delivered user-friendly designs for health, fashion, and hospitality industries. Key projects included: IWAS - I Was a Sari: Responsive website design and IA for a sustainable fashion brand, ISH restaurant: Responsive website design with integrated booking engine, PainGuru: UX/UI for a pain management app targeting lower back and spinal issues. Crafted information architecture, wireframes, typography, copy, and UI components for seamless experiences.

  • Voiceover Artist · www.karanvatsvo.com08-01-2017 – 05-01-2021

    I'm a Voice Actor from Gurgaon, India. I do Voiceovers in English and Hindi for Documentary Films, Audiobooks and e-learning platforms, for Commercial Ad Films for TV, Radio and OTT, for Corporate Trainer Videos, Telephone and IVR amongst others. I offer a deep baritone voice with a neutral accent, and clarity in speech. My recent work includes an ad campaign for Spotify Premium, an ad for Pringles, a 13-episode documentary for Doordarshan National, a commercial for Salesforce for TV, an OTT campaign for Keventers Milkshakes, and numerous ads for HIT 95 FM.

  • UX Writer05-01-2017 – 05-01-2021

    Launched 2 mega projects as a UX writer for Data Security Council of India-techsagar.com and National Centre of Excellence. Launched an ed-tech platform called ‘NotesGen’ as a UX writer. Worked as a creative writer on freelance projects including writing prose for a Delhi-based jazz bar. Published poetry book in 2009, at the age of 21.

Education

  • Brunel University of LondonBSc. Hons. Business and Management, Marketing
  • National Institute of Securities Markets (NISM)Series 8 - Equity & Derivatives, Finance, General
  • Sri Aurobindo Centre for Arts & CommunicationDiploma of Education, Creative Writing
  • Delhi Public School Vasant KunjHigh School Diploma, Business/Commerce, General
  • Peter Baker AcademyVoice Acting Masterclass, Voice Acting
  • Udemy AlumniFigma: UI/UX Design Essential Training

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