Karthiyayini Balachandran

About

With a robust educational background in business administration, data analysis, and biomedical sciences, I have cultivated a diverse skill set that spans multiple industries. I hold a Master of Business Administration from the University of the West of England and a Postgraduate Diploma in Data Analysis from Durham College. My professional journey includes significant roles such as a Compensation Consultant at EY, where I enhanced client satisfaction by 20% through strategic compensation analysis and data-driven insights. As a Senior Operations Analyst at SYNERGEN Health, I improved operational efficiency by 20% and led a team to achieve a 25% increase in productivity. Currently, I serve as a Total Rewards Analyst at Extendicare, focusing on equitable employee rewards. My career is marked by a commitment to optimizing processes, fostering client relationships, and driving organizational success.

Experience

• Total Rewards Analyst · Extendicare12-01-2024

  As a Total Rewards Analyst, likely responsible for analyzing and implementing compensation and benefits programs to ensure competitive and equitable employee rewards.

• Compensation Consultant · EY01-01-2024

  Provided support on fixed and variable pay programs by analyzing large datasets from top financial institutions, identifying industry standards and benchmarks, and facilitating informed decisions on employee compensation plans, resulting in a 20% increase in client satisfaction. Performed salary surveys and benchmarking activities, analyzing market trends and economic data to support clients’ compensation objectives and contributing to people analytics. Processed, cleansed, and verified the collected data resulting in a 25% reduction in data errors. Provided support in total rewards-related projects including job evaluations and initiatives. Built and maintained strong client relationships, ensuring open communication and exceptional service, and achieved a 30% increase in client retention and upselling opportunities. Communicated the findings and insight to stakeholders by creating reports that have the compensation structure including base pay, variable pay, prerequisites, etc.

• Pension Benefits Consultant · OPTrust04-01-2024 – 12-01-2024

  As a Pension Benefits Consultant, likely responsible for advising on pension plans and benefits, ensuring compliance with regulations, and optimizing pension strategies for clients.

• Senior Operations Analyst · SYNERGEN Health09-01-2018 – 03-01-2022

  Implemented process improvements that increased operational efficiency by 20%, reducing the time required for claims processing and improving overall team productivity. Spearheaded a comprehensive quality control program that resulted in a 15% reduction in claims errors, improving accuracy and ensuring clients received error-free claims. Onboarded 5 different healthcare clients to drive the organization's business performance. Led a team of 10+ analysts, providing guidance and mentorship that resulted in a 25% increase in team productivity and overall job satisfaction. Assisted in developing key performance indicators (KPIs) for the department, resulting in a 25% increase in the transparency of operations and alignment with organizational goals.

Education

• Hindu Ladies College, ColomboBiology, General
• Durham CollegePostgraduate Diploma, Data analysis
• University of the West of EnglandMaster of Business Administration - MBA, Business Administration and Management, General
• BMSBachelor's degree, Biomedical Sciences, General

Similar talent on Pangea

Shailene N.Experienced Compensation Analyst and HR ProfessionalLisa K.Experienced Benefits Administrator Specializing in Employee Health and Well-being ProgramsCharlotte, NCMirna A.Experienced Human Resources GeneralistSnezhana S.Data Analyst and Business Consultant Expert