Mirna Aguirre

About

With a Bachelor of Business Administration in Organizational Behavior and Human Resource Management from the University of North Texas at Dallas, I have developed a robust career as a Human Resources Generalist. My experience spans several companies, including Capitalize Analytics, R&R Partners, SiteMinder, and Perennials and Sutherland LLC. I have honed my skills in managing employee lifecycle processes, onboarding, benefits administration, and employee relations. My responsibilities have included handling payroll, managing HRIS systems, conducting exit interviews, and ensuring compliance with federal and state regulations. I have a proven track record of supporting organizational goals through effective HR management and have consistently provided exemplary customer service to employees and applicants. My expertise also extends to managing SOPs, conducting performance management, and facilitating team-building activities, ensuring high morale and engagement across the workforce.

Experience

• Human Resources Generalist · Capitalize Analytics03-01-2024

  As a Human Resources Generalist, responsible for managing various HR functions including employee onboarding, benefits administration, and employee relations to support organizational goals.

• Human Resources Generalist · R&R Partners05-01-2023 – 08-01-2023

  Assisted employees by answering questions, providing information, and referring them to the appropriate staff as needed to provide exemplary customer service to all employees and applicants. Managed onboarding process including setup in HRIS system and establishing the orientation schedule. Conducted first day onboarding orientation and executed internal practices. Executed 30/60/90 day check-ins to ensure high morale and engagement during critical time indicative of retention. Co-managed federal and state leaves and accommodation requests FMLA and ADA. Provided backup to HR manager in processing qualifying life events. Managed creation and continuous updates of Standard Operating Procedures (SOPs) for all functions of the P&C Dept. Managed and processed all state and federal new hire paperwork including USCIS Form I-9. Managed exit interviews and employee off-boarding to ensure smooth transition for all dept. staff. Administered Cobra compliance for new hires and departing employees. Managed employees' volunteer time off (VTO) program.

• Human Resources Generalist · SiteMinder11-01-2021 – 11-01-2022

  Managed employee lifecycle ensuring smooth transitions throughout employment. Responsibilities included managing PTO questions, time-sheets, entering and exiting employees into HRIS systems, LOA and FMLA administration, answering pay questions, reviewing bi-weekly payroll, entering title and departmental changes, and responding to unemployment claims. Supported performance management concerns including formal processes, separation agreements, counseling notices, and disciplinary actions. Managed benefits administration including annual review of Medical, Dental, Vision benefits, and 401k administration. Utilized multiple platforms for employee lifecycle management. Managed 3rd party PEO organization relations and agreements for compliance. Delivered employee induction and onboarding, organized team building activities, and executed wellness, engagement, and social initiatives. Completed exit interviews and off-boarding tasks.

• Human Resources Generalist · Perennials and Sutherland LLC12-01-2020 – 12-01-2021

  Handled day-to-day HR functions including payroll, compensation, benefits, leaves of absence, and enforcing company policies. Maintained and processed information in HRIS system including employee compensation details. Supported annual employee cycles such as PTO updates, benefits enrollment, and performance evaluation. Managed full cycle onboarding process from offer letters to benefit enrollment. Provided exceptional customer service to employees and resolved issues. Administered HR programs including compensation, benefits, leave, disciplinary matters, disputes, and investigations. Handled employment-related inquiries and referred complex matters appropriately. Coached managers on disciplinary processing. Maintained knowledge of HR trends, best practices, regulatory changes, and new technologies.

Education

• University of North Texas at DallasBachelor of Business Administration - BBA, Organizational Behavior and Human Resource Mgmt.

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