Katie Burnett

About

Tech savvy and solutions driven Sales Account Manager with a passion for customer relations and a track record of success across multiple industries. I bring a unique blend of strategic vision and hands-on experience, honed most recently in my role at Amazon, where I’ve navigated the complexities of an extremely fast-paced, customer-centric environment for one of the world’s leading tech companies. I excel in identifying client needs early on, to ensure that customized solutions are developed and implemented quickly and efficiently. Equipped with an MBA, I’m well-versed in using data analytics to make informed decisions as to what will help both the client, and the business. I shine in customer-facing roles, and take pride in building lasting relationships with those I partner with. Further, I pull from a well of experience when it comes to bridging large teams, and building processes and systems in the face of ambiguity or rapid growth.

Experience

• Account Manager · Amazon2023-03-01 – 2024-09-01
• Gap year · Career Break2022-03-01 – 2023-02-01

  Intentional pause to spend six months exploring the Southwestern U.S., before preparing for a relocation from Los Angeles, CA to Seattle, WA. Time focused on self-improvement, including sales-centric skillset. Successfully completed courses including SucessCoaching CCSM certification, Udemy’s Agile Project Management and Change Management for Organizations.

• Project Manager · Cronos Group2020-02-01 – 2022-01-01

  Served as the corporate “boots on the ground” in the US to oversee the international merging of Information Technology departments; spearheaded the development of SOPs, introduced training programs for system implementations and managed vendor relationships.

• Account Manager- Renewals · StormWind Studios2018-06-01 – 2020-02-01

  Partnered with IT leaders to increase their understanding of the LMS platform and optimize efficiency in the sales funnel to increase client engagement and renewals.

• Business Development Representative · StormWind Studios2018-02-01 – 2018-06-01
• Mortgage Loan Officer · Wells Fargo2016-01-01 – 2017-08-01
• Sales Consultant · Skillsoft2015-01-01 – 2015-12-01
• Finance Advisor · Apollo Education Group2012-01-01 – 2015-01-01

Education

• Arizona State UniversityBachelor of Arts, Global Health
• University of PhoenixMaster of Business Administration (M.B.A.)

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