Katleen H
Experienced Customer Success Agent with a background in History and Literature
1 yrs experience · Valby, Copenhagen · <10 hrs/week
About
Bilingual graduate with a bachelor's in history and Italian literature with high adaptability and learning capacity. Excellent team worker with a positive attitude and a strong work ethic. Experience in customer success, retail, and historical interpretation. Dedicated to providing the best customer service.
Skills
Experience
- Customer Success Agent · Hobbii2023-11-01 – 2025-03-01
Providing assistance and support to customers, handling calls, emails, and SoMe messages, teamwork
- Tea Barista/Waitress · Higgledy Piggledy's Vintage Tea Room2023-01-01 – 2023-07-01
Presenting and introducing different teas to customers, serving tea and cakes, assisting customers in buying tea
- Volunteer · Middelaldercentret2022-05-01 – 2022-10-01
Educating about and showcasing life and crafts from the past, providing information and directions to visitors, content creation for SoMe
Education
- University College CorkBachelor's degree, History & Minor in Italian Language
- CNEDFrench Baccalaureate, Literature
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Pepe T.Customer Success and OperationsHire Katleen through Pangea
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