Rita Oukriss

About

An experienced professional with a background in customer service, mobile technology, and operations. Skilled in communication, inventory management, and maintaining safety standards in dynamic environments. Passionate about delivering exceptional customer experiences across various industries.

Experience

• Retail Advisor · O2 (Telefónica UK)2022-08-01 – 2022-11-01

  During my time as a retail advisor at O2, I honed exceptional customer service skills, adeptly handling inquiries and providing tailored solutions to meet individual needs. My role enhanced my communication abilities, both in conveying technical information and addressing customer concerns effectively. I developed a keen understanding of mobile technology and the telecommunications industry, empowering me to offer informed guidance to customers. My time at O2 refined my sales proficiency and enriched my capacity to thrive in a dynamic, customer-centric environment.

• Warehouse Operative · Best Connection Employment Group2022-07-01 – 2022-07-01

  As a warehouse operative, I've cultivated a diverse skill set essential for efficient operations. My expertise includes inventory management, adept use of warehouse equipment, and precise order fulfillment. I excel in maintaining a well-organized and safe workspace, ensuring seamless logistics and timely dispatch of goods. Additionally, my proficiency in data entry and record-keeping contributes to the overall smooth functioning of the warehouse. My adaptability, attention to detail, and teamwork skills enable me to thrive in a fast-paced environment, consistently meeting and exceeding operational targets.

• Rides Attraction Host · LEGOLAND Windsor Resort2022-04-01 – 2022-07-01

  In my role as a rides attraction host, I've developed a versatile skill set aimed at crafting unforgettable experiences for guests. My expertise lies in upholding rigorous safety standards while providing outstanding customer service. I thrive in overseeing guest traffic, optimizing ride efficiency, and engaging with patrons' questions with both enthusiasm and professionalism. Moreover, my adaptability and quick problem-solving skills enable me to adeptly manage unforeseen circumstances, fostering a delightful and upbeat environment for visitors of all generations.

Education

• University of WestminsterBachelor’s - International relations and development, Politics
• Slough and Eton Church of England Business and Enterprise CollegeA levels, Sixform
• Lynch Hill Enterprise AcademyGcse

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