Kimberly Turner

About

Mixing it up with a German-American blend. I studied E-Commerce in downtown Würzburg at THWS and gained my first years of experience in Copywriting and Content Marketing. Recently, I traded Germany for U.S. horizons to further my skills in Content Strategy and Development. My secret ingredients? A German eye for detail and an American drive to be the best at what I do. Interested in joining UWM? Use me as a referral: https://www.uwm.family/kturner9

Experience

• Content Development Strategist · United Wholesale Mortgage02-01-2024

  Spearhead the planning, coordination and delivery of various projects from kick-off to completion. Develop and execute social media content supporting the brand, including copywriting and direction for graphics. Overseeing content strategy, audits, ideation and end-to-end post production for 3 company blogs. Develop and implement SEO best practices, from site audits to keyword research and content optimization.

• Student · Hochschule für angewandte Wissenschaften Würzburg-Schweinfurt10-01-2018 – 09-01-2023

  Studied at Hochschule für angewandte Wissenschaften Würzburg-Schweinfurt, gaining knowledge and skills relevant to their field of study.

• Copywriting, Content Marketing & Customer Care Center · XXXLdigital Part of XXXL Group05-01-2019 – 02-01-2023

  Demonstrated strong writing skills and attention to detail to produce high-quality content that achieved a high level of customer engagement and resonated with the target audience. Incorporated SEO practices to enhance the visibility of category and product pages as well as social media posts in search engine results. Conducted research to identify relevant SEO keywords and incorporated them into product descriptions, category descriptions, and social media posts. Collaborated with other departments to ensure that written content was accurate and up-to-date. Maintained online shop webpages, ensuring accurate and up-to-date content. Collaborated with cross-functional teams to update and restructure category pages, enhancing user experience and creating a favorable customer journey. Provided exceptional customer support by promptly and accurately addressing customer inquiries and concerns via telephone, mail, and chat. Documented customer interactions, transactions, comments, and complaints to maintain accurate records and improve customer service.

Education

• Technical University of Applied Sciences Würzburg-Schweinfurt (THWS)Bachelor of Science - BS, E-Commerce/Electronic Commerce

Similar talent on Pangea

Valerie M.Freelance Content Marketer, Content Designer & Creator | Creative StrategyPark City, UTMarcela M.Content Strategist | SEO, Content MarketingSt. Petersburg, FLBrooke D.Content Coordinator - Ecommerce | Relationship-Driven & Results-OrientedSan Diego, CAVivienne B.Freelance Content Writer, Marketer, & Content Creator | Accepting New ClientsLondon, UK