Leticia Martinez

About

I am an Online Business Manager for intuitive and creative entrepreneurs. I support visionaries by creating SOPs, automating, streamlining, and managing business operations. I have experience with many different softwares and systems, including: Airtable, Zapier, Dubsabo, Kajabi, Thrivecart, CovertKit, Squarespace, Flodesk. My goal is to organize the chaos, make sure no leads get lost in the cracks, and ultimately make more sales— without having to overwork and burnout!

Experience

• Licensed Insurance Agent · Collective:Choice01-01-2022 – 01-01-2023

  As a Licensed Insurance Agent, likely responsibilities included advising clients on insurance policies, processing applications, and ensuring compliance with industry regulations.

• Case Investigator · Maximus12-01-2021 – 03-01-2022

  Delivered personalized guidance to the citizens of Indiana with positive COVID-19 test results and have received several 100% call quality evaluations by being an active listener, identifying problems, and providing solutions. Executed data entry tasks with great attention to detail to maintain a precise and organized database.

• Research Assistant · UCSD Evolution and Human Behavior Lab12-01-2019 – 03-01-2020

  Adhered to research protocol to conduct 50-100 behavioral experiments, documented results, and entered data into Excel with precision.

• Research Assistant · UCSD Comparative Cognition Lab03-01-2019 – 03-01-2020

  Led a research project/team and proactively learned new skills like research design, data analysis/visualization, and statistical analysis to present research progress, findings, and ideas to Principal Investigator. Created video productions with a team that simplified complex ideas into concepts children could understand for a behavioral research project. Worked on various research projects simultaneously where I coordinated and led team meetings, trained new research assistants on research protocols, and gained extensive knowledge about research through trial and error. Conducted 100-200 hours of behavioral coding and then sorted, visualized, and analyzed thousands of data points.

• Lead Barista · Perks Coffee Shop05-01-2017 – 06-01-2019

  Oversaw front of shop functioning during my shift by delegating tasks to my team to maintain a lively, clean, and efficient coffee shop. Detected and remedied issues as they arose and communicated concerns with my team of baristas and with my general manager.

Education

• UC San DiegoBachelor of Science - BS, Cognitive Science

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