Loribel Campos

About

I craft brands that seduce, captivate, and linger in memory. As a Creative Brand Strategist and Campaign Architect, I build immersive realities for companies and individuals; where every visual, narrative, and interaction tells a story impossible to ignore. From strategy to execution, I thrive in transforming concepts into experiences that are bold, refined, and unmistakably magnetic. When I’m not building worlds for clients, I’m traveling, observing human behaviour and wandering art galleries.

Experience

• Customer Service Representative · Combined Insurance (a Chubb Company)05-01-2023 – 10-01-2024

  •Diligently address policyholder concerns and billing inquiries with a commitment to prompt and professional resolutions •Execute comprehensive compliance audits, ensuring adherence to regulatory standards and company policies •Efficiently manage and prioritize all incoming leads to maximize potential sales opportunities •Actively collaborate with underwriters and claims adjusters, leveraging a cohesive approach to expedite claim processing and policy changes •Provide comprehensive guidance to policyholders, assessing their unique insurance needs and offering tailored coverage recommendations •Maintain meticulous records and proficiently manage policy issuance and endorsements, ensuring accuracy and efficiency in customer interactions

• Guest Services Supervisor, Social Media Manager · Lavelle2022 – 2023

  •Provided astute leadership overseeing the day-to-day operations of the guest services department, ensuring optimal functionality, efficiency, and elevated customer satisfaction •Actively engaged with guests to address inquiries, resolved concerns, and curated a positive dining experience •Proficiently managed reservation systems and seating arrangements, effectively maximizing restaurant capacity while accommodating guest preferences •Spearheaded comprehensive staff training programs, emphasizing hands-on operational tasks alongside dedicated focus on social media management •Successfully orchestrated the company’s social media presence, fostering a significant increase in followers to over 42,000

Education

• Toronto School of ManagementProfessional Degree, Business Management
• Yorkville UniversityBachelor's Degree, Business Administration, Project Management

Similar talent on Pangea

Janelle M.Director, Social & Creative StrategyToronto, ONBrooklyn P.Versatile, creative marketing expert and graphic designer | strategic planning, creative direction, email marketing, graphic designOttawa, ONShradha C.Marketing Specialist for Creative Businesses | Strategy, Social Media & Done-for-You ExecutionToronto, ONSimran K.Seasoned content marketing manager and creative brand strategist with a strong background in social media marketing, engagement, and campaigns.Toronto, ON