Mahammed Karayim

About

With a diverse educational background and extensive experience in sales, management, and customer service, I have honed my skills in business administration and technology management. I hold an Associate of Science degree from Utah Valley University and have completed various certifications, including Business and Analysis & Process Management from Coursera and a 120-hour TEFL certification. My professional journey includes roles such as Sales Consultant/Retail Operations Manager at Coustomo, where I enhanced sales strategies and customer satisfaction, and Team Lead at UnitedHealthcare, where I supervised customer service teams and managed Medicare enrollments. My experience also spans sales and management roles at Hot Deals On Wheels and recruitment at Star Alryiadh. I am committed to leveraging my skills in business operations and team leadership to drive organizational success.

Experience

• Sales Consultant/Retail Operations Manager · Coustomo01-01-2021 – 12-01-2023

  Managed daily store operations, supervised staff, and maintained inventory. Implemented strategies to increase sales and improve customer satisfaction. Coordinated visual merchandising and in-store promotions.

• Team Lead/Healthcare Communication Agent · UnitedHealthcare01-01-2019 – 01-01-2021

  Supervised a team of customer service representatives. Conducted performance evaluations and provided coaching. Managed day-to-day line activities and reported to the customer service manager. Enrolled members in Medicare and answered inbound calls.

• Sales Representative/Assistant Manager · Hot Deals On Wheels01-01-2018 – 01-01-2019

  Identified sales opportunities and acted on leads. Trained new salespersons and assisted with dealership management. Answered product and service-related questions.

• Recruiter/Administrative Assistant · Star Alryiadh01-01-2009 – 04-01-2012

  Assisted with office administration and reception duties. Solicited qualified candidates for job openings. Negotiated salaries and placed candidates in suitable positions.

Education

• Utah Valley UniversityAssociate of Science - AS, Integrated Studies in Technology Management & Business Administration
• CourseraCertificate of Completion, Business and Analysis & Process Management
• Glendale Community CollegeCertificate Of Completion CCL, Business Administration and Management, General
• سكوب للتدريب و تنمية الموارد البشريةCertificate of completion, Excel
• Utah Valley UniversityCertificate of completion, Business fundamentals
• سكوب للتدريب و تنمية الموارد البشريةCertificate Of Completion, Travel Agent Communication Skills
• International TEFL Academy120 hours TEFL, Teaching English as a Second or Foreign Language/ESL Language Instructor

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