Mari Valtner

About

With a strong foundation in Information Management from the University of Tartu and ongoing studies in Virtual Assistance at Tallinn School of Economics, I bring a diverse skill set to the table. Since 2015, I have been an English to Estonian Translator at Eurochannel, ensuring precise and culturally relevant translations. My freelance writing for Wordapp showcases my ability to craft engaging content across various industries. As a former Brand Manager at ScoreStorybook, I enhanced brand presence through strategic use of digital tools. My administrative experience at Kõneteraapiakeskus OÜ honed my organizational skills, while my role as a Customer Support Specialist at Ostaeu OÜ emphasized my commitment to customer satisfaction. I am adept at managing projects, creating compelling narratives, and fostering brand growth, making me a versatile professional ready to tackle new challenges.

Experience

• English > Estonian Translator · Eurochannel08-01-2015

  As an English to Estonian Translator at Eurochannel, I specialize in translating and subtitling English-language content into Estonian. My role involves ensuring accurate and culturally relevant translations, timing subtitles precisely to align with on-screen dialogue, and adapting content to preserve the original meaning and tone. I collaborate closely with the production team to deliver high-quality subtitles that enhance viewer comprehension and engagement.

• Freelance Writer · Wordapp02-01-2016

  As a Freelance Writer for Wordapp, I craft engaging and informative blog content across various topics and industries. My responsibilities include researching and developing well-structured articles, ensuring clarity and accuracy, and tailoring content to meet specific client needs and audience preferences. I leverage my writing skills to create compelling narratives that drive engagement and deliver valuable insights.

• Brand Manager · ScoreStorybook01-01-2023 – 05-01-2024

  I was a dynamic and results-oriented brand manager with extensive experience in cultivating and enhancing the online presence of diverse brands. In my role, I specialized in developing compelling logos, websites, and comprehensive brand pages, as well as managing social media accounts and Google My Business profiles. I leveraged tools such as Canva, WordPress, and ChatGPT to drive brand engagement and growth, utilizing various plugins to optimize functionality and user experience.

• Administrative Assistant · Kõneteraapiakeskus OÜ09-01-2021 – 01-01-2023

  As an Administrative Assistant, I was entrusted with managing employee schedules, coordinating with clients, and planning appointments. My role also included liaising with partners, preparing invoices, handling document management, and overseeing cooperation agreements. I ensured efficient operations through effective communication and meticulous organization.

• Customer Support Specialist · Ostaeu OÜ08-01-2021 – 07-01-2022

  As a Customer Support Specialist at Ostaeu OÜ, I provided exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive experience. My role involved managing customer interactions through various channels, troubleshooting problems, and offering product support. I worked closely with other teams to provide feedback and improve service processes, contributing to overall customer satisfaction and loyalty.

Education

• Tallinna Majanduskool / Tallinn School of EconomicsVirtual assistant
• University of TartuBachelor's degree, Information Management

Similar talent on Pangea

Xenia T.Multilingual Order Administrator and TranslatorCluj-Napoca, RomaniaMk K.Versatile Professional with Diverse Industry Experience73100 Lecce, Province of LecceIvy N.* Design Expertise * Exceptional Communication * Problem Solver * Fast Learner * Team player * Timekeeper * Attention to detail.Nairobi, KenyaMarten P.SEM Specialist | Business Strategy EnthusiastTallinn, Estonia