Marisa Van Rooyen

About

With a diverse educational background and extensive experience in the hospitality and food industry, I have honed my skills in management, sales, and customer service. I hold a Certificate in Project Management from SA Campus Online and have completed various training programs, including Liquor Licence Holders Training and Cake Decorating. My professional journey began as a waitress, where I developed a strong foundation in customer service. I advanced to managerial roles, overseeing operations at Village Place Cafe and On The Rocks and Cafe Blouberg, where I excelled in staff management, menu development, and business growth. Currently, I am a Sales Representative at Econo Foods Pty (LTD), responsible for key accounts and strategic planning. My ability to manage customer relationships and drive sales growth has been instrumental in achieving targets and expanding market presence.

Experience

• Sales Representative · Econo Foods Pty (LTD)10-01-2020

  Sales Representative responsible for purchase ordering, creating POs, sales, capturing sales orders, customer communication, cold calling, creating promotions, admin tasks, achieving targets, debt collection, photography, scheduling meetings, upselling, promoting new items, strategic planning, and reporting. Managed key accounts including Kaap Agri, Spur Group, Panarottis, Bossas, Hussar Grills, and Ocean Baskets.

• Waitress · Diaz Beach Hotel Mossel Bay01-01-2005 – 07-01-2022

  Worked as a waitress in various restaurants, providing excellent customer service and ensuring a pleasant dining experience.

• Waitress · Storms River Caterers01-01-2003 – 07-01-2022

  Worked as a waitress and kitchen assistant during school holidays, assisting in food preparation and serving customers.

• General Manager · On The Rocks and Cafe Blouberg10-01-2018 – 09-01-2020

  Managed Café Blouberg and On The Rocks, overseeing stock purchasing, sales, customer relationships, staff management, HR, and daily operations. Developed food and beverage specials and managed catering requirements.

• General Manager · Village Place Cafe03-01-2016 – 11-01-2017

  Managed operations at Village Place Cafe, including stock management, staff training, food safety, supplier relationships, menu development, marketing, and customer interaction. Assisted in business development and brand initiatives.

Education

• SA Campus OnlineCertificate, Project Management
• Liquor Licence HoldingsLiquor Licence Holders Training
• Cake DecoratingCake decorating
• Famous BrandsDiploma of Education, Product Management
• Famous BrandsDiploma of Education, Product Management
• Famous BrandsDiploma of Education, Product Management
• Famous BrandsDiploma of Education, Business Administration and Management, General
• University of South Africa/Universiteit van Suid-AfrikaEvent Management
• Point High School Mossel BayMatric 2005
• Wittedrift High SchoolMicrosoft

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