Mercedez Hartline

Mercedez Hartline

Detail oriented assistant that ensures customer success, with a background in healthcare and insurance.

11 yrs experience · Muncy, PA 17756 · 30-40 hrs/week

About

Former respiratory therapist and Medicare sales representative with strong communication skills, compassion, and organization skills.

Skills

Data EntryEducationElectronic Health RecordsEmail SupportHealthcareMedical DemographicsMedical TerminologyMicrosoft ExcelMicrosoft OutlookMicrosoft WordOffice AssistantRespiratory TherapySupply Chain ManagementTeachingTelecommunications

Experience

  • Medicare Agent · Independent Medicare Agent / Self-Employed08-01-2023 –

    ACA Pennie Certified. Uses NEEDS assessments to help seniors enroll in Medicare plans that best fit their needs. Leverages medical background to educate, advocate, and support beneficiaries. Builds relationships with insurers (Aetna, UnitedHealth, Wellcare, Humana, Anthem, Highmark, Cigna, Geisinger, Devoted) to compare options and tailor plans.

  • Travel Registered Respiratory Therapist · Geisinger-Danville, PA04-01-2022 – 08-01-2023

    Provided respiratory therapy in ICU, ED, and other units. Performed ventilator management, patient assessments, ABG interpretation, and critical care support. Collaborated with multidisciplinary teams and ensured patient safety and comfort.

  • Registered Respiratory Therapist (RRT) · UPMC - Muncy, PA04-01-2015 – 01-01-2019

    Delivered respiratory care in hospital settings including emergency and critical care. Performed procedures such as intubation assistance, ventilator management, ABG analysis, suctioning, and patient monitoring. Supported trauma and acute care patients and contributed to high-quality patient outcomes.

Education

  • McCann School of Business & Technology-SunburyAssociate's degree, Respiratory Therapy

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