Meril Rosenthal

About

Solution-oriented Project Manager with over eight years of experience leading IT and creative projects from kick-off through delivery and invoicing. Combines empathy-first client discovery with a strong technical foundation in systems analysis and cybersecurity, including mission-critical software delivery for the Estonian public sector. Skilled in stakeholder communication, budget and resource management, and translating business requirements into actionable project plans using Agile and Waterfall, with hands-on experience across UX/UI design, service design, and software development teams.

Experience

• Project Manager · Velvet06-01-2021

  • Manage client projects end-to-end, from kick-off through execution, retrospectives, and invoicing, covering scope, task, and timeline management. • Lead UX/UI design, service design, and software development projects in close collaboration with web design and development teams, from concept through delivery, taking an empathy-first approach that starts with understanding the client's underlying needs before proposing solutions. • Coordinate in-house and client communication, resource allocation, and project budgets across multiple concurrent creative and digital projects. • Lead project tracking and reporting using project management software (Jira, Trello, monday.com, Scoro) to maintain visibility on timelines and deliverables. • Participate in the sales process by creating proposals and price offers, and own the full documentation process for public procurement bids. • Build and maintain client relationships, ensuring customer satisfaction across creative agency and cross-functional teams.

• Project Manager & Team Lead · Cybernetica01-01-2021 – 06-01-2021

  • Led project planning, timeline development, and resource allocation for mission-critical IT projects for the Estonian public sector, using Scrum and Kanban methodologies. • Managed team resources and participated in the hiring process, successfully recruiting 2 new team members. • Planned and held regular one-on-one meetings with team members, alongside team-building events, to support engagement and development. • Managed people and remote teams, including task assignment and retrospectives, while maintaining stakeholder relations and product road mapping. • Owned risk analysis and mitigation strategies, and tracked delivery against key performance indicators and project budgets.

• Project Manager & Systems Analyst · Cybernetica05-01-2018 – 01-01-2021

  • Bridged project management and systems analysis, gathering user and technical requirements and translating them into user stories and project plans. • Coordinated cross-functional IT projects through the full software development life cycle (SDLC) for mission-critical Estonian public sector systems, using Jira and Confluence for workflow and documentation management. • Managed project budgets, timelines, and change requests, while maintaining quality control and client relations throughout implementation.

• Systems Analyst · Cybernetica01-01-2013 – 04-01-2018

  • Gathered and documented business and technical requirements for mission-critical software systems serving the Estonian public sector, producing specifications, user stories, and process flows using BPMN and UML. • Performed systems analysis and quality assurance for software projects following Waterfall and Kanban frameworks. • Authored technical specifications and project documentation, and supported troubleshooting and research across IT projects using Jira and Redmine.

• Data Processor · Norstat International05-01-2010 – 12-01-2012

  • Processed and validated data with a strong focus on accuracy, attention to detail, and time management.

Education

• Tallinn University of Technology (TalTech)Master's Degree, Cybersecurity
• Tallinn University of Technology (TalTech)Bachelor's Degree, Business Information Technology

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