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Michelle Baker

Michelle Baker

Sales and Marketing Expert in Hospitality

11 yrs experience · <10 hrs/week

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About

With a Bachelor of Arts in Communications from American University, I have built a robust career in sales, marketing, and management within the restaurant and technology sectors. As General Manager at Upside, I led strategic initiatives to enhance restaurant operations. Prior to this, I was the Regional Sales Director at Compeat Restaurant Management Software, where I successfully expanded market presence. My experience as a Senior Marketing Consultant at Web.com involved enhancing online presence and customer engagement. I also served as a Sales Representative at OpenTable, focusing on client relationship development for reservation management solutions. Earlier in my career, I contributed to business development at Staples Business Advantage, supporting initiatives to expand the corporate client base. My diverse experience has equipped me with a comprehensive understanding of sales, marketing, and operational strategies in dynamic environments.

Skills

Account ManagementBusiness StrategySaaSSalesSales Management

Experience

  • General Manager, Restaurants · Upside10-01-2020 – 01-01-2022

    Managed restaurant operations and strategic initiatives to enhance business performance.

  • Regional Sales Director · Compeat Restaurant Management Software09-01-2017 – 01-01-2020

    Led regional sales efforts, driving growth and expanding market presence for restaurant management software.

  • Senior Marketing Consultant · Web.com03-01-2013 – 01-01-2017

    Provided strategic marketing consulting services to enhance online presence and customer engagement.

  • Sales Representative · OpenTable02-01-2011 – 09-01-2012

    Developed and maintained client relationships to drive sales of reservation management solutions.

  • Business Development Associate · Staples Business Advantage01-01-2007 – 01-01-2009

    Supported business development initiatives to expand corporate client base and sales revenue.

Education

  • American UniversityBachelor of Arts (B.A.), Communications

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