Mickelee Thompson

About

Dedicated Customer Service Professional with Medical Field Experience Mickelee Thompson is an ambitious and dedicated professional with over 7+ years of experience in customer service. Passionate about the medical field. She is committed to excellence in healthcare support, customer service, and administrative operations. Skilled in documentation, data management, confidentiality. Well-positioned for remote customer support and administrative roles.

Experience

• Customer Service Representative / Phlebotomist · Caledonia Medical Laboratory Ltd2017 –

  - Respond to 50 client inquiries daily and provide accurate information\n- Maintain internal databases and records\n- Handle confidential patient information\n- Support daily administrative and customer service operations

• Geriatric Nurse (Support Role) · Global Healthcare2015 – 2015

  - Documented 50 patient data and vital signs daily\n- Supported scheduling and recordkeeping

• Store Clerk / Administrative Support · Restless Style Boutique2014 – 2015

  - Processed orders and maintained inventory records\n- Provided customer support and administrative assistance

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