Mohamade El-hajj

About

I am a Digital Recruiter at Tundra, a leading online recruitement platform. I am also a Bachelor of Business Administration candidate at Concordia University, where I study business and commerce. Additionally, I have a certificate in Selling Skills and Sales Operations from CFP Léonard-De Vinci, and a diploma in Business/Commerce from CEGEP - John Abbott College. My core competencies include retail banking, customer service management, and French translation.

Experience

• Digital Recruiter · Tundra Technical Solutions06-01-2024

  As a Digital Recruiter, responsible for sourcing, screening, and hiring candidates for technical roles, ensuring alignment with company needs and culture.

• Customer Service Specialist · Wealthsimple03-01-2024 – 06-01-2024

  Provided support with account management, guided clients through the platform's features, and ensured a positive customer experience. Handled tasks such as answering client emails, phone calls, or live chats, resolving issues, and providing general assistance related to Wealthsimple's financial products and services.

• Financial Services Advisor · Desjardins05-01-2022 – 01-01-2024

  Provided comprehensive financial solutions to customers, assisted with day-to-day banking needs, offered advice on savings products and credit options, and promoted various banking services to optimize clients' financial resources.

• Customer Service Teller · National Bank Financial04-01-2019 – 01-01-2021

  Processed transactions efficiently and accurately, assisted customers with inquiries, explained bank products and services, and resolved issues while maintaining security protocols and delivering friendly service.

Education

• Concordia UniversityBachelor of Business Administration - BBA, Business/Commerce, General
• CFP Léonard-De VinciCertificate DEP, Selling Skills and Sales Operations
• CEGEP - John Abbott CollegeBusiness/Commerce, General

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