Moses Bello

About

An IT delivery professional with over 10 years of substantial experience developing software solutions, as well as market research and project management. Highly skilled in Product Management, operations management, and managing projects from initiation to closure by ensuring compliance with the stipulated scope, budget and timelines. Works with the goal of driving sustainable financial growth by developing strong relationships with clients and employing cost-saving initiatives. Achievements • 30% cost savings with the introduction of new online and offline payment channels • Introduced streamlined processes that enhanced worker satisfaction by 15% •Improved project revenue by 10% • Reduced customer complaints by 25% by introducing a structured method of handing customer issues. • skillful use of design thinking to solve clients customer retention problem • enhanced sales leads generation by skillful use of social media strategies My specialities: + Ideation + Management Strategy + Customer, Partner, and Client Relations + Organisational Design + Process Improvements + Business Model Mapping + Negotiation + Requirements Analysis + Pricing Strategy

Experience

• Head Of Growth · FirstIdea Technologies02-01-2022

  Strategy Market Penetration Research P&L Respnsibility Department: Marketing • Level: Head

• Project Manager Business Analyst · Socketworks Ltd01-01-2007

  - Coordinating internal resources and third parties/vendors for the flawless execution of projects. - Ensuring all projects are delivered on-time, within the scope and within budget. - Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Defining configuration specifications and business analysis requirements. - Performing quality assurance and maintaining system processes. - Reporting on common sources of technical issues or questions and making recommendations to the product team. - Lead over 6 applications development & ERPs implementation projects, in areas such as eHealth, eEducation, eImmigration, customer service and back office systems. Major projects include: Nigerian Immigration Commission Portal Nigerian Population Commission: Civil Registration Portal College Portal for Educational Institutions: Redeemers University College Portal for Educational Institutions: Ambrose Alli University Electronic Health Management Solution (Abia state, Nigeria) Nigerian Medical Association: NMA Membership Registration Portal

• Project Manager · SocketWorks Limited Nigeria11-01-2007

  - Experience managing teams ranging from 5 to 12 Team members, including Software Architects, Business Analysts, Database Administrators, Software Developers, and Testers. - Specialized in software development and operations, through the building and leadership of high performance teams. - Accountable for projects and operation of applications to Customer Service, Field Services, Payments, Portals, back-office and decision-making reports, including Analytics. - Ranked as top leader in People and Leadership categories in the organization climate survey.

• Business Development Manager · SocketWorks Limited11-01-2020 – 02-01-2022

  Department: Sales • Level: Manager SocketWorks Limited is a IT Services and IT Consulting company. SocketWorks Limited employs 3 people and has an annual revenue of $15.0M-$25.0M, founded in 2002. Headquartered in Nigeria, with presence in Sweden.

Education

• University of LagosMBA, MBA, General Management Option., General Management
• BnetLearningCertified Professional in Business Analysis, Business Analysis
• JK Michaels Training CenterProject Management Training (PMP), Project Management
• JK Michaels Training Center-IkejaCertified Business Analysis Professional (CBAP), Business Analysis and Project Management
• New HorizonsCEP-Project Management, Project Management
• CEP-Supply Chain Management (New Horizons-Ikeja)Certificate In Ebusiness, IT for Business

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