Pathum Fernando

About

Currently working as the Head Of Collections at Sun Finance Group LT , Sri Lanka Project and I was the Country Manager/Director at A V Business Solutions Pvt LTD a subsidiary of Aventus Group Lithuania and gathered over 14 years of total experience which includes 8 years of Managerial experience . Expert in start up business development and strategic planning. Process planning and Policy creation is at excellent level trough the industry experience. Interested in Start-ups as it allows to define all aspects of a company in to the best way. Quick learner who likes to take challages.

Experience

• Head of Collections · Sun Finance02-01-2023

  Overlooking Debt collections department operations to manage/control daily functions. KPI Management, Process development, Process Implementation, Strategic planning, Policy development, Staff management, Team development and Staff motivation are among assigned tasks. Monitoring ERP and Predictive calling functionalities and driving the team towards achieving set targets are being prioritized in order to maintain positive collection inflows.

• Operations Manager · 7Cs Consultancy Services03-01-2022 – 02-01-2023

  Overlooking operation and client requirements to maintain smooth flow in daily transactions. Monitoring Debt recovery software process and maintaining close communication with clients to understand their requirements.

• Director & Country Manager · Aventus Group03-01-2019 – 02-01-2022

  In charge of the total country operation of A V Business Solutions Pvt LTD, a subsidiary of Aventus Group, Lithuania. Managed to become the best service provider in the Sri Lankan market while other competitors were struggling. Expertise in startup process management, strategic planning, team management, and policy development.

• Head Of Collections · Cashwagon07-01-2018 – 03-01-2019

  Managed a team of 130+ employees and drove the team to become the best collections team in the last quarter of 2018 in Cashwagon Group. Responsibilities included team management, training and development, and recruitments, achieving higher profits with higher collections.

• Assistant Manager Recoveries · Asia Asset Finance PLC01-01-2013 – 05-01-2018

  Handled operations of Group Personal Loan recovery portfolio with 8000+ loans, maintaining non-performing loan ratios at favorable levels. Led a team of 4 members, achieving all assigned KPIs through exemplary leadership.

Education

• University of NorthamptonMaster of Business Administration - MBA, General Studies
• Asia e UniversityMSc in Digital Marketing, Digital Marketing

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