Quinn Carrozza

About

Quinn Carrozza is an experienced project management and revenue operations professional known for delivering scalable, high-impact solutions across complex initiatives. With a background in managing both long-term Salesforce implementations and fast-paced go-to-market sprints, she leverages Agile and Lean methodology to drive cross-functional alignment, process optimization, and revenue growth. Quinn has led contract system overhauls, launched pricing strategies, and implemented CRM and CPQ improvements that have influenced tens of millions in revenue. Her strategic, data-driven approach enables organizations to streamline operations, increase deal velocity, and enhance sales performance at scale.

Experience

• Senior Sales Operations and Contract Specialist · Experity2022-10 – 2024-12

  • Collaborate with the finance and legal departments to ensure contracts are compliant and manage contractual documentation. • Partner with colleagues in Sales and Revenue Enablement to provide seamless contracting & renewals end-to-end, identifying and helping mitigate roadblocks at an early stage, ensuring successful, on-time, execution of Go-To-Market Strategy. • Complete revenue recognition review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure all information required for accounting and finance is intact. • Serve as a go-to Salesforce contact – providing day-to-day user enablement, helping users understand internal processes, field realities, and overall objectives, partnering with the full Salesforce Administration team to optimize processes. • Partner with sales operations in large-scale data improvement projects within Salesforce and integrated applications • Create and manage internal and external documentation that clearly communicates processes, user requirements, application enhancements, and training opportunities • Share in management of the Salesforce queue to provide prompt support to end users to resolve issues with Salesforce and related applications • Develop a deep understanding of internal processes and leverage that knowledge to provide recommendations for improvement and streamlined end-user training and enablement • Become proficient within Salesforce CPQ, helping to guide quote and contract creation among sales team members, and troubleshooting and train as needed • Handle special projects and ongoing maintenance activities as needed

• Agent Experience Manager · The Agency Austin2022-04 – 2022-09

  • Onboarding New Agents and Employees • Listing and Transaction Compliance • Accounts Payable and Receivable • Management and Implementation of Software • Financial Reporting • Strategically Budgetary Planning • Manage Sales Pipeline and Present Pipeline to Executives • Implement Growth Initiatives to Agents

• Project Manager · Bosun2020-09 – 2022-06

  • Creation of On-Boarding Processes and Materials • Content Creation, Planning, Email Marketing, and Paid Advertising • CRM and Lead Management • Strategically Planning Initiatives Based on Market Research • Website Design, Creation, and SEO Optimization • Business Bookkeeping • Document Management • Manage the completion of tax returns and special projects. • CRM Management • Implementation of Business Optimizations • Clients Industries include Real Estate, Medical Spa, Motivational Speakers, Direct to Consumer Foods, Accounting, and Construction

• Account Manager · Dell2019-10 – 2020-09

  • Assist Clients With Their IT Needs In The Mid-Market Segment • Produce Net New Buyers • Manage Forecasting and Pipeline • Social Selling Champion

• Revenue Operations Consultant · Fractional Consultant01-01-2025

  Own end-to-end operations across a portfolio of hardware and eCommerce ventures, leading execution across product development, finance, legal, sales operations, and go-to-market strategy. Operations & Executive Leadership Act as strategic operator and “co-pilot” to CEO, driving execution across multiple business lines and growth initiatives Lead corporate governance, investor communications, board materials, and due diligence processes Manage cross-functional priorities including legal, HR, finance, accounting, and sales operations Finance, Legal & Business Infrastructure Oversee accounting operations (AR/AP, reimbursements, commissions, tax coordination) and financial reporting Manage legal operations including contracts, IP protection, employment agreements, and compliance Coordinate with external partners across accounting firms, legal counsel, and HR providers Product & Technical Program Management Lead product development lifecycle from prototype through low-rate initial production (LRIP) Coordinate engineering, manufacturing, testing, and certification processes (UL, SAE, ISO, etc.) Oversee inventory, supply chain, and production planning for scalable hardware operations Sales, Marketing & Revenue Operations Own CRM data integrity, commission tracking, and sales process optimization Manage retail and eCommerce channels (Amazon, TikTok, DTC, affiliate networks) Oversee marketing agencies, creator partnerships, and affiliate payment operations Operational Scaling & Execution Build systems and processes to support scaling from early-stage to production and revenue growth Manage facilities, logistics, events, and vendor relationships Drive cross-functional alignment across product, sales, and operations teams

Education

• The University of Texas at AustinCommunication and Leadership, Communication and Media Studies

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