Rachael madiebo

Experience

• Customer service Manager · Ignite africa leadership foundation02-01-2022

  Communication: Excellent verbal and written communication skills are essential for dealing with customers and leading a team. Problem-Solving: The ability to think quickly and find effective solutions to customer issues. Leadership: Strong managerial skills to guide, motivate, and develop customer service teams. Empathy: Understanding customer needs and providing thoughtful, considerate responses to their issues. Organizational: Ability to manage multiple tasks, set priorities, and ensure deadlines are met. Technical Proficiency: Familiarity with customer service software, CRM systems, and various communication platforms.

• Customer service manager · Ignite Africa Leadership Foundation02-01-2022 – 03-01-2023

  Communication: Excellent verbal and written communication skills are essential for dealing with customers and leading a team. Problem-Solving: The ability to think quickly and find effective solutions to customer issues. Leadership: Strong managerial skills to guide, motivate, and develop customer service teams. Empathy: Understanding customer needs and providing thoughtful, considerate responses to their issues. Organizational: Ability to manage multiple tasks, set priorities, and ensure deadlines are met. Technical Proficiency: Familiarity with customer service software, CRM systems, and various communication platforms.

Education

• National open university of nigeriaB.sc Mass communication, Script writing

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