Rachel M.

About

I help busy founders and growing teams run smoother by taking ownership of the details, building reliable systems, and keeping priorities moving. With a background in executive support, operations, and marketing coordination, I’m trusted to manage calendars, communication, projects, workflows, and the behind-the-scenes processes leaders don’t have time to chase. I’m known for being proactive, highly dependable, and creating structure that reduces mental load.

Experience

• Production Manager & Editor08-01-2021 – 07-01-2023

  • Managing end-to-end content production and delivering high-impact marketing materials. • Integrating new writers into the team, ensuring consistent content quality. • Enhancing content accuracy and engagement, improving SEO performance. • Formulating comprehensive style guides, fostering team collaboration.

• Executive Administrative Assistant03-01-2019 – 09-01-2021

  • Executed administrative tasks for CEO and Board, adhering to compliance and priority needs • Authored internal communications, enhancing staff engagement and information clarity • Undertook policy reviews, ensuring regulatory compliance and procedure advancement • Organized board meetings and executive sessions, improving communication with leadership and stakeholders

• Virtual Assistant & Content Strategist · Freelance2019-08-01 – Present

  • Coordinate projects and content preparation, enhancing workflow efficiency and team collaboration. • Maintain backend systems in ClickUp and Google Docs, ensuring seamless data management. • Manage and optimize social media accounts, boosting engagement and audience reach. • Edit and ghostwrite content in self-help and leadership, delivering impactful narratives. • Oversee newsletter and blog workflows, ensuring timely and accurate publication.

Education

• Lambton CollegeDiploma, Office Administration - Executive
• Brescia University College

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