Rachel Oh

About

Graduating with a Bachelor of Science in Integrated Digital Media from New York University in 2022, I have cultivated a diverse skill set through various roles. Currently, I serve as a Patient Services Specialist at Ephatha Mental Health Associates, where I manage front desk operations and address patient concerns. Previously, I worked as a Creative Studio Contractor at Bazaarvoice, handling studio inventory and assisting in marketing projects. During my time at NYU, I was the Digital Marketing and Design Chair for NYU ElevatED, planning social media strategies and designing promotional materials. Additionally, I supported elementary students as an America Reads/Counts Tutor, focusing on reading and math proficiency. My background in digital media, marketing, and education equips me with strong interpersonal and technical skills.

Experience

• Patient Services Specialist · Ephatha Mental Health Associates01-01-2024

  Manage front desk operations, such as patient check-in and scheduling appointments. Address patient concerns by providing accurate information regarding our services and insurance policies. Handle insurance verifications and billing inquiries. Cultivated strong interpersonal communication through patient and colleague interactions.

• Creative Studio Contractor · Bazaarvoice01-01-2022 – 09-01-2022

  Receive packages for weekly photoshoots and manage studio inventory by cross-referencing shot lists. Create and edit slides, documents, and spreadsheets. Assist in projects related to marketing and copywriting.

• Digital Marketing and Design Chair · NYU ElevatED03-01-2018 – 05-01-2022

  Planned social media recruiting strategies via three platforms to promote club and recruit 20 volunteers. Utilized Adobe software and Canva to create flyers for 10 events and to design club logo. Created teaching material and taught two classes at a biannual event for 50 local high school/middle school students. Operated online bi-weekly mentorship programs via Zoom in response to Covid.

• America Reads/Counts Tutor · America Reads*America Counts03-01-2019 – 05-01-2021

  Supported elementary school students in their education, specifically in areas of reading and mathematics. Worked directly with teachers to discuss effective methods for student engagement and improvement in reading comprehension and math proficiency.

Education

• New York UniversityBachelor of Science - BS, Integrated Digital Media
• Academies at EnglewoodHigh School Diploma, Law & Public Safety Academy

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