Rayann Jules
Organized, proactive, and solutions driven! Turning challenges into opportunities with efficiency and care!
Port of Spain, Trinidad and Tobago · 20-30 hrs/week
About
Dynamic professional with a strong foundation in administrative support, customer relations, web design, and organizational efficiency. With experience as an executive assistant, call center agent, and secretary, I’ve honed skills in communication, problem-solving, multitasking, and event coordination. I’m passionate about streamlining processes, building meaningful connections, and delivering exceptional results. My goal is to contribute to environments where collaboration and innovation thrive.
Experience
- Executive Assistant · Glam Lash By Avi06-01-2022
In my current position as an Executive Assistant to a thriving beauty brand owner, I am responsible for managing order processing, maintaining strong customer and supplier relations, overseeing stock taking, scheduling, dispatching, and handling various administrative tasks. I ensure seamless operations by streamlining workflows, maintaining accurate records, and delivering exceptional support in a fast-paced environment.
- Call Center Agent · iQor11-01-2021 – 12-01-2021
As a call center agent for a U.S.-based company, I provided exceptional customer service by handling inbound and outbound calls, placing orders, and resolving inquiries efficiently. I maintained accurate customer information in the CRM system, escalated complex claims when necessary, and addressed issues within my level of authority to ensure a seamless customer experience. Additionally, I facilitated clear communication with suppliers to address concerns and streamline processes. This role required excellent problem-solving skills, a calm and professional demeanor, and the ability to work in a fast-paced environment while meeting performance targets.
Education
- North Eastern CollegeHigh Schol Diploma
- Univer of the West Indies Open CampusProfessional Certificate, Occupational Health & Safety
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