Roeliz Gordon

About

Aspiring Regional Operations Manager with experience in customer service, leadership, and client interaction through roles at Marriott Vacations Worldwide. Currently studying international business, with plans to enhance skills in operations management within the hospitality industry.

Experience

• Intern · Marriott Vacations Worldwide2025-05-01 –
• Attendant · Marriott Vacations Worldwide2024-06-01 – 2024-08-01

  Maintained cleanliness and organization of recreational facilities, including equipment, supplies, and common areas. Provided excellent customer service by addressing guest inquiries, resolving issues promptly, and ensuring guest satisfaction. Ensured the safety of guests by enforcing rules and regulations during recreational activities. Demonstrated strong communication skills by effectively explaining activity guidelines to guests of all ages. Created a welcoming atmosphere by greeting guests upon arrival at the recreation area. Assisted in coordinating special events or tournaments by setting up equipment, managing registrations, and overseeing logistics.

• Attendant · Marriott Vacations Worldwide2022-05-01 – 2022-08-01

  In this role, I acquired strong communication skills. I was able to work one-on-one with clients to meet their needs. I also learned leadership skills by leading different activities such as bingo, trivia, painting class, etc.

Education

• Southeastern University
• Alexander W Dreyfoos Junior School Of The ArtsHigh school diploma

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