Sally Chung

About

I'm Sally Chung, a UX designer with a robust foundation in design and research. I am passionate about crafting intuitive solutions to user problems, with hands-on experience in B2B, B2C, and SaaS products. I excel in transforming research insights into impactful, user-centered designs. Proficient in design and prototyping tools, I thrive in collaborative environments, efficiently solving complex problems with a focus on simplicity and user satisfaction. My goal is to create seamless, enjoyable experiences that make technology more accessible and delightful for all.

Experience

• UX Design Lead (SCADPro Sponsored Course) · Deloitte2024-09-01 – 2024-11-01

  - Spearheaded a 6-person UX team within a 16-member project, redesigning an airport security app to improve usability. - Increased user confidence by 66% in airport security preparation through research-driven design enhancements. - Presented to 15 stakeholders, earning high praise and client satisfaction.

• UX Designer · immer2024-06-01 – 2024-09-01

  - Designed SaaS and B2B web and app solutions for a venue rental platform, focusing on user flow and interface design. - Streamlined interfaces based on research findings and the company's design system, visualizing results to enhance usability and consistency.

• UX Designer · The Fanrod Group, Inc.2021-12-01 – 2022-02-01

  - Modified a B2C financial app to align with industry standards, enhancing usability and overall user experience for users. - Analyzed client needs and optimized interface designs based on user workflows, increasing efficiency and accessibility.

• Product Designer · Taiwan Design Research Institute (TDRI)2018-07-01 – 2018-12-01

  - Led user research efforts through 100+ interviews and surveys, gathering insights to inform retail design decisions. - Revamped shopping routes and display arrangements using data analytics, boosting key products sales by 11%.

Education

• Savannah College of Art and DesignMaster of Arts - MA, Interactive Design
• Academy of Art UniversityMaster of Arts - MA, Interaction & UIUX Design
• Tatung UniversityBachelor's degree, Industrial Design

Similar talent on Pangea

Michaela K.Innovative UX Product Designer Specializing in User-Centric SolutionsCornelius, NCTaylor H.Experienced UX/Product DesignerCambridge, MASrishti B.Product Designer | UX Designer | Experience DesignerMenlo Park, CALauren H.A Product Designer with 2 years of experience, who is passionate about designing for consumer products and a love for craft.Covington, WA 98042