Sarah Salvatore

Sarah Salvatore

Experienced Project Manager and Customer Success Leader

9 yrs experience · Toronto, ON · 30-40 hrs/week

About

With a Bachelor of Commerce from Ontario Tech University and a Project Management Certificate from the University of Toronto, this individual has a strong educational background. They have gained extensive experience in various roles, including Customer Success Operations Consultant & Project Manager, Manager of Customer Success, and Customer Success Knowledge Lead. Their expertise extends to project management, technology solutions, customer success, and sales enablement. They have worked with renowned companies such as SAP, Clearco, and TradeGecko (now QuickBooks Commerce). Additionally, they have experience as a Group Fitness Instructor at GoodLife Fitness, showcasing their versatility. With a solid educational foundation and a wealth of professional experience, they have honed their skills in project management, customer success, and sales enablement, making them a valuable asset in any organization.

Skills

Customer ExperienceFinancialsProject ManagementProject PlanningTechnical Writing

Experience

  • Customer Success Operations Consultant & Project Manager · Unknown06-30-2022

    Responsible for managing customer success operations and consulting on various projects.

  • Project Manager, Technology Solutions · SAP07-31-2023

    Responsible for managing technology solutions projects at SAP.

  • Manager of Customer Success · Slash06-30-2022 – 07-31-2023

    Responsible for managing customer success at Slash.

  • Customer Success Knowledge & Enablement Manager · Clearco02-28-2022 – 06-30-2022

    Responsible for knowledge and enablement management in customer success at Clearco.

  • Customer Success Knowledge Lead · Clearco09-30-2020 – 02-28-2022

    Responsible for leading knowledge initiatives in customer success at Clearco.

  • Enablement & Readiness Facilitator, Software Solution Partner Go-To-Market · SAP05-31-2020 – 08-31-2020

    Responsible for facilitating readiness and enablement in software solution partner go-to-market at SAP.

  • Sales Enablement Coordinator, Platform & Technologies · SAP05-31-2019 – 05-31-2020

    Responsible for coordinating sales enablement in platform & technologies at SAP.

  • Customer Success & Onboarding Manager · TradeGecko is now QuickBooks Commerce11-30-2019 – 05-31-2020

    Responsible for managing customer success and onboarding at TradeGecko, now QuickBooks Commerce.

  • Group Fitness Instructor · GoodLife Fitness09-30-2013 – 08-31-2019

    Responsible for instructing group fitness at GoodLife Fitness.

  • Implementation and Training Specialist · Jonas Software09-30-2016 – 11-30-2018

    Responsible for implementing and providing training at Jonas Software.

Education

  • University of TorontoCertificate, Project Management
  • Ontario Tech UniversityBachelor of Commerce (B.Com.), Business/Commerce, General

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