Scott Mangino

About

With a robust background in product management and development, I have excelled in leadership roles across various tech companies. Currently, as the Senior Director of Product at Blavity Inc., I spearhead product-led growth strategies and oversee a team of 10, achieving a 60% conversion rate with a new platform. Previously, I was the Director of Product Management at Jobcase, Inc., where I managed five engineering teams and launched the Jobcase Employer Center, generating significant revenue. At Rah Rah, I crafted a comprehensive product strategy and facilitated user experience testing. My tenure at Workday included leading the development of digital credentials and student information systems, growing teams, and fostering cross-departmental collaborations. I hold a Master of Education in Student Personnel in Higher Education from the University of Florida and a Bachelor of Business Administration from Iona University. My expertise lies in creating innovative solutions that align with customer needs and drive business success.

Experience

• Senior Director of Product · Blavity Inc.07-01-2023

  Led development and product-led growth strategy, creating a platform that maximized paid conversions and upgrade opportunities. Established product development framework integrating Jira, FullStory, Canny, Figma & Github. Supervised and mentored 10 direct reports including a Product Manager, UI/UX Designer, and a full-stack engineering team of 8. Launched beta version in Fall 2023; achieved successful general release with full self-service onboarding by Spring 2024, achieving a 60% baseline conversion rate.

• Director of Product Management · Jobcase, Inc.01-01-2021 – 01-01-2023

  Led product management and strategy for all employer-facing and employer-related consumer products at Jobcase with five engineering teams, 43 engineers, and three designers. Directly supervised, coached, and developed a Product Manager owning our Hiring Event product, generating $4.8M in FY21. Successfully led the design, engineering, testing, launch, and iteration of the unified Jobcase Employer Center, a net new enterprise-grade, mobile-first platform for all Jobcase Employers to have complete self-service over their jobs, candidates, hubs, hiring events, and billing. Developed and executed our product and team OKRs each quarter. Built and managed strong working partnerships with Sales, Customer Success, Business Operations, Growth Marketing, Product Analytics, and Legal. Conducted A/B testing to successfully iterate and optimize all member-facing products.

• Head of Product · Rah Rah11-01-2019 – 01-01-2021

  Served as a core member of the Rah Rah leadership team, providing the voice of the customer and industry to the business. Created and implemented a focused, realistic, comprehensive product strategy and road map for the Rah Rah minimum viable product (MVP). Developed and instituted the internal product development process, coordinating and facilitating the entire process of each product feature from ideation to release. Created and facilitated an internal 'field enablement' meeting, ensuring successful communication between the external-facing team members of the company and the internal product & development team. Coordinated and led the Rah Rah Design Partner Program: facilitating design sessions, focus groups, product feedback sessions, and one-on-one user experience testing with core Rah Rah early adopters. Conducted all in-person and virtual product demonstrations to prospective and current customers. Partnered with marketing to ensure the product's voice and critical value propositions were conveyed in all externally-facing content and initiatives.

• Senior Product Manager, Workday Credentials & WayTo by Workday · Workday07-01-2018 – 11-01-2019

  Led product management for a one-of-kind, completely new, high-profile digital credentials, blockchain, and direct-to-consumer platform, growing a team of 6 to 60 in 18 months. Served as primary product advocate to Legal, Privacy, Ethics & Compliance, Marketing, Field Enablement, and Support teams. Created and facilitated a customer design partner group, serving as the primary customer evangelist for the rest of the product and development organization. Socialized incessantly with other product management teams throughout the company gaining insights into their organizations and products, getting valuable feedback on our new platform, and building beneficial partnerships. Embedded myself within our UX team, creating an incredibly valuable working relationship dedicated to designing a support-free platform.

• Product Manager, Workday Student · Workday02-01-2017 – 07-01-2018

  Served as an integral member of the Workday Student Core & Integrations product management team, designing and building a next-generation enterprise-level student information system for higher education from the ground up. Designed mobile and web solutions from the customer's perspective first, ensuring their needs were always the primary focus of all decisions. Performed significant market and competitive intelligence research to design and begin implementation of a comprehensive Alliance Partner integration program. Consistently utilized real-time data usage metrics to monitor adoption and inform further product development. Designed and began implementation of the Student products Platform-as-a-Service (PasS) offering. Conducted several internal cross-product and external customer-facing design sessions for a new, major offering for the overall Workday product line. Administratively served as a catalyst and motivator to replace several internal project/product management tools and successfully migrate all backlog, roadmap, and development operations in JIRA for the entire Student product organization.

Education

• University of FloridaMaster of Education (M.Ed.), Student Personnel in Higher Education
• Iona UniversityBachelor of Business Administration (BBA), Business Administration

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