Shannon Dascher

About

Builder at Heart – I develop and implement initiatives, partnerships, and business value—leading global transformations that promote growth, expand ecosystems, and improve customer and partner experiences. I excel in fast-paced, changing environments, adapting quickly while providing the structure teams need to stay focused and aligned. Proven Results at Scale – Drawing from experience in customer success, partner ecosystems, product marketing and development, engineering, sales, and field enablement, I bring together diverse functions to deliver results. At CrowdStrike: Helped launch the company’s first usage-based billing model—a multi-system release including APIs, the Partner Portal, and back-end platforms (Salesforce, MuleSoft, Snowflake, and NetSuite)—laying the foundation for future monetization. At Microsoft: Managed the launch of customer-facing features on a $40M next-generation licensing platform, boosting satisfaction by 25% in six months and cutting technical escalation time by 2 hours—saving over 50,000 sales hours for the field. At AWS: Led digital enablement programs that engaged more than 11,000 global field employees, improving technical readiness and hitting a 4.5 satisfaction score against a 4.0 goal. People-First Leadership – I lead with purpose and a commitment to team success, creating environments that value diverse perspectives and foster shared ownership. By engaging stakeholders early and building trust-based relationships, I align teams across functions and promote true collaboration. What Sets Me Apart – Drawing on experience as both a consultant and internal leader, I ramp fast in new environments, ask the right questions early, and deliver impact without waiting for perfect conditions. I bring clarity, accountability, and momentum while ensuring people remain at the center of every outcome. Skills • Strategic Program and Product Management • GTM Strategy and Partner Ecosystem Growth • Technical Enablement and Sales Readiness • Customer and Partner Experience (CX) Optimization • Release Management and Change Management • Executive Communication and Stakeholder Engagement • Data-Driven Planning and Business Analysis • Agile, Scrum, and Waterfall Delivery Methodologies • Operational Excellence & Scalable Program Delivery

Education

• Minnesota State University, MankatoBachelor of Science - BS, Political Science, Law Enforcement, Business Law
• Solutions IQScrum Master Certification
• Management and Strategy InstituteCertificate - 41855888, Change Management Specialist
• PMIProject Management Professional (PMP)
• Project Management InstituteProgram Management Professional

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