Shawn Madden

About

Qualified online business manager comfortable working with little oversight to handle administrative needs of busy entrepreneurs and business professionals. Polished and professional in managing communications, social media and recordkeeping. Computer-savvy and quick learning with advanced abilities in database development, web applications, automation technologies, and email list management. Experienced in digital information management, operations strategy, and professional music performance.

Experience

• Digital Information Management Specialist · Kellar Equipment2021-09-01 –

  Increased inventory turnover rate by 20% by developing a system for tracking inventory, sales, and listings across all marketing platforms. Streamlined communication between marketing, sales, and accounting departments. Eliminated redundancy between 4 separate departments through the development of an internal tools application adopted by 80% of all departments company-wide. Implemented tracking systems for multiple departments that closed billing gaps of over $10,000 per month. Designed and implemented a system for quote-building for custom-built street sweepers, eliminating 80% of the manual labor required to produce first quotes.

• Online Business Manager · VA to the Stars2016-08-01 – 2020-09-01

  Reduced clients' workloads by 20-30% by handling their database, contact management, business process automation, web development, and content production needs. Created marketing campaigns in collaboration with online entrepreneur clients that produced up to 30% increases in email list subscriptions and sales conversions. Established and grew clients' social media followings by 10-250% in collaboration with clients and their communities. Facilitated communications between clients and their customers, eliminating 60% of extraneous labor required to fulfill contracts. Mastered the use of online tools to manage back-end online business functions.

• Professional Musician · Soundjourney Productions2002-06-01 – 2018-02-01

  Performed hundreds of times on-stage for live audiences of up to 2500 people in intimate venues, concert halls, churches, and other gatherings. Spearheaded the production of 27 themed micro-festivals in intimate settings in collaboration with private hosts and other independent artists. Produced, wrote, recorded, and performed dozens of bespoke songs on a commissioned basis for everyday people, and produced 2 full-length albums. Planned, booked, marketed, and completed 5 separate tours, covering 38 US states including Alaska, and internationally: Australia, Germany, the UK, Mexico, and Guatemala.

Education

• Berklee College of MusicBA, Professional Music

Similar talent on Pangea

Bee G.I streamline businesses with no code automation & user-friendly workflows.Los Angeles, CALeticia M.OBM | Automation & Operations ManagementLos Angeles, CAHeather H.Designing Systems For Online Businesses | Boosting Efficiency 30%+ | Driving Revenue Growth Up to 300%| Empowering Business Owners to Scale SmarterOrlando, FLKristen P.Marketing Automation & Operations SpecialistNashville, TN