Shem "Sherry" Mandajos

About

Passionate marketing executive who leads in researching digital marketing and content marketing strategies for brand growth. High energy cheerleader and contributor to company innovations and development. Experienced in SEO, content creation, and teaching, with a diverse background in education and customer service. Skilled in managing teams, optimizing content for search engines, and maintaining strong client relationships.

Experience

• Search Engine Optimization Specialist2021-11-01 –

  - Develop high-quality, engaging content across diverse niches including fashion, medical, and fishing to attract target audiences - Conduct in-depth research on assigned topics and keywords utilizing multiple sources to produce accurate, informative content - Add creativity into both informational and educational pieces to capture reader interest while conveying complex ideas. - Optimize content for search engines by integrating keywords and best SEO practices. - Deliver projects on time meeting deadlines - Maintain strong client relationships by aligning writing with specific brand voices and guidelines

• Online Business Manager2024-05-01 – 2024-09-01
• Teacher III · Deped2018-08-01 – 2023-05-01

  - Prepare effective lesson plans aligned with curriculum standards and student learning needs - Deliver engaging lessons utilizing a variety of proven instructional techniques - Create classroom activities that employ interactive learning methods and engage students - Maintain an organized, positive, and stimulating classroom environment - Monitor student progress and provide timely feedback to encourage growth - Manage student behavior and resolve conflicts or issues appropriately - Collaborate with other teachers, parents, and administrators to support students - Participate in regular professional development activities to enhance teaching practice - Maintain accurate administrative and student records - Collaborate with the Department of Health (DOH) and Division Nurse to develop and implement school health programs aligned with public health goals - Provide health education resources and training for teachers to promote student wellbeing - Collect and analyze data on student health outcomes, identify gaps, and find solutions - Stay current on public and school health best practices, regulations, and quality improvement measures

• Content Specialist2021-10-01 – 2023-02-01

  - Conduct in-depth keyword research and analyze user intent to develop optimized article briefs and content plans - Create article outlines and effective SEO metadata to guide writing - Produce high-quality, engaging, and informative content optimized for organic search - Coordinate with writers and designers to delegate tasks and align efforts - Manage end-to-end content publishing from draft to final proof to live on-site - Monitor performance through detailed weekly, monthly, and quarterly reports assessing content metrics - Provide actionable insights and recommendations to continuously improve content strategy

• Content Marketing Coordinator · Found First Marketing2019-06-01 – 2021-08-01

  - Creates article briefs based on keyword research and user intent - Optimizes content with on-page SEO - Develops high-quality, optimized content that drives organic search traffic. - Coordinates with writer, and graphic design team for task delegation. - Uploads and publishes content on the website. - Maintains high standards of accuracy and quality in all content produced. - Creates weekly, monthly, and quarterly reports on website content performance.

• Independent Contractor as an English Online Teacher · Bibo Global Opportunity2016-01-01 – 2018-07-01

  * conducts a one on one lesson * makes sure that students are learning in a fun-filled and efficient learning environment

• Assistant Instructor · AMA University2017-06-01 – 2018-04-01

  - Manages the class - Builds character while respecting individual differences - Teaches Contact Center Services NCII and Medical Transcription - Teaches English - Teaches Sciences (Biology and Chemistry) - Teaches Research Number of Students: 30-40

• Customer Service Representative · SPi CRM2014-04-01 – 2017-06-01

  Receives product/technical calls from subscriber for a pay-per-view network Escalate and DE-escalates concerns that are within or out of our scope

• Team Lead · SPi CRM2013-04-01 – 2017-06-01

  Receives inbound call from telecom subscribers regarding inquiries, complaints and requests. Escalate concerns that are beyond our scope. Gives resolutions to subscriber. Utilizes HEAT customer service model

• Team Lead · SPi Global2013-10-01 – 2017-06-01

  - Replies social media and email transactions - Handle inquiries, complaints and requests through social media and email - Frequent communication with client through email/mobile - Escalation and De-escalation of concerns coursed through social media and email - Assists in making End of Day (EOD) and other reports needed by client - Cascade updates to teammates - Team POC for the following tasks: • Sending EOD Reports to Operations and Clients • File Maintenance- Productivity Tracker, Internal Files • Quality Compliance Monitoring • Cascades any Account Update • Contact Person when Team Lead is OOO • Monitoring of Campaign Performance

Education

• Silliman UniversityBachelor of Science (BS), Registered Nursing/Registered Nurse
• Ramon Teves Pastor Memorial Dumaguete Science High School-Regional Science High School of Region VII

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