Shereze George

About

With a Bachelor of Business Administration from the University of the People and a Certificate in Psychology from the University of the West Indies, St. Augustine Campus, I have a diverse educational background. I am currently working as a Junior Product Manager at Unqueue for Business, where I contribute to product and website development roadmaps, customer pain point analysis, product testing and launches, and the development of product feedback systems. I also assist in research and discovery of relevant technologies and contribute to team brainstorms for feature development. Previously, I served as a Product Management Intern at the same company, where I gained experience in various aspects of product management. My proactive approach, attention to detail, and ability to collaborate effectively with cross-functional teams have been instrumental in my professional growth. You can find more about my current company on LinkedIn at https://www.linkedin.com/company/unqueue-app.

Experience

• Junior Product Manager · Unqueue for Business01-01-2022

  Assisted with the creation of product and website development roadmaps to match stated business goals and KPIs. Gathered and analyzed customer pain points to identify and prioritize the development of features. Contributed to product/feature testing and launches, analytics, and iterative improvements in collaboration with the Company's teams. Developed product feedback systems for new and existing stakeholders. Maintained and updated product related workspaces to ensure flow of product related tasks. Contributed to research and discovery of relevant technologies that can be pitched to relevant leadership teams. Assisted in writing product guides and specifications in a way that is easily understood by engineering and the rest of a non-technical team. Assisted with the development of sprint goals, prioritizing the product backlog, and working closely with engineering to define clear acceptance criteria and definitions of done. Managed escalations as needed. Developed, managed and maintained existing and new product documentation. Developed recordings for product and website flows for internal and external stakeholders. Contributed to research and discovery of growth areas to lead to insights in product or website features that can be pitched to a digital product leadership team. Contributed to team brainstorms and aided in the development of features to match stated business goals and KPIs.

• Product Management Intern · Unqueue for Business10-01-2022 – 12-01-2022

  Assisted with the creation of product and website development roadmaps to match stated business goals and KPIs. Gathered and analyzed customer pain points to identify and prioritize the development of features. Contributed to product/feature testing and launches, analytics, and iterative improvements in collaboration with the Company's teams. Developed product feedback systems for new and existing stakeholders. Maintained and updated product related workspaces to ensure flow of product related tasks. Contributed to research and discovery of relevant technologies that can be pitched to relevant leadership teams. Assisted in writing product guides and specifications in a way that is easily understood by engineering and the rest of a non-technical team. Assisted with the development of sprint goals, prioritizing the product backlog, and working closely with engineering to define clear acceptance criteria and definitions of done. Managed escalations as needed. Developed, managed and maintained existing and new product documentation. Developed recordings for product and website flows for internal and external stakeholders. Contributed to research and discovery of growth areas to lead to insights in product or website features that can be pitched to a digital product leadership team. Contributed to team brainstorms and aided in the development of features to match stated business goals and KPIs.

Education

• University of the PeopleBachelor of Business Administration - BBA, Business Administration and Management, General
• University of the West Indies, St. Augustine CampusCertificate in Psychology, Psychology

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