Spencer Bryson

About

With a diverse educational background and a passion for both the arts and technology, I hold a Bachelor's degree in Media Culture and the Arts from The King's College, where I am currently completing my studies. My professional journey has been equally varied, with experience as a Coffee Roaster and Barista at Kos Kaffe Roasting House, where I honed my skills in coffee roasting and customer service. Previously, I served as a Keyholder Barista at Betty Bakery, managing store operations and ensuring customer satisfaction. My expertise extends to social media management, having worked as a Freelance Social Media Manager and as a Social Media and Marketing Intern at Klean Wash Inc. In these roles, I developed and executed successful social media campaigns, enhancing brand visibility and engagement. My ability to blend creativity with technical skills has been a key asset throughout my career.

Experience

• Coffee Roaster and Barista · Kos Kaffe Roasting House2023-03-01

  Demonstrated extensive knowledge of various coffee varieties, ensuring the selection of high-quality beans for roasting processes. Proficiently operated advanced coffee roasting equipment, maintaining optimal conditions to achieve consistent and desired roast profiles. Applied expertise in roasting techniques to produce a diverse range of coffee profiles, catering to different flavor preferences and market demands. Utilized a deep understanding of the coffee roasting process, including temperature control, duration, and bean development, to consistently deliver premium-quality products. Implemented rigorous quality control measures, conducting sensory evaluations and inspections to ensure adherence to strict quality standards. Exercised keen attention to detail throughout the roasting process, resulting in the production of coffee batches with exceptional flavor and aroma characteristics. Prepared and served a wide variety of coffee beverages, ensuring quality and consistency. Demonstrated expertise in latte art, delighting customers with aesthetically pleasing designs. Maintained cleanliness and organization of the coffee station, adhering to health and safety standards. Managed cash transactions and operated the point-of-sale system accurately. Responded to customer inquiries and resolved any concerns or issues promptly. Assisted in training new baristas on coffee preparation techniques and customer service protocols.

• Social Media Manager · Freelance2020-05-01

  Created and distributed content such as blogs, infographics, videos, and press releases on social media and traditional news outlets. Tracked and analyzed social media engagement to identify high-performing ideas and campaigns for scalability. Held remote focus groups with customers to discuss their needs and brainstorm how to better market the company. Assisted in organizing and coordinating meetings, conferences, and special events, including logistics, catering, and materials preparation. Drafted and proofread correspondence, presentations, and reports for senior management. Collaborated with team members to improve administrative processes and enhance overall efficiency. Managed projects from inception to completion, conducting research, preparing reports, and facilitating communication among stakeholders. Maintained confidentiality and professionalism while handling sensitive information and confidential matters.

• Keyholder Barista · Betty Bakery2022-07-01 – 2023-03-01

  Opening/closing and managing the store alone, while maintaining communication with coworkers working opposite shifts. Preparing, packaging, and serving baked goods and coffees. Taking inventory and sending stock orders. Running bakery/coffee shop alone for 7 hour shifts. Handling all cash and card transactions. Creating a welcoming environment for all customers.

• Social Media and Marketing Intern · Klean Wash Inc2020-05-01 – 2022-05-01

  Led the design and execution of social media campaigns. Created weekly and monthly editorial calendars to promote company brands on various social media platforms. Created and distributed content such as blogs, infographics, videos, and press releases on social media and traditional news outlets. Tracked and analyzed social media engagement to identify high-performing ideas and campaigns for scalability. Held remote focus groups with customers to discuss their needs and brainstorm how to better market the company.

Education

• The King's CollegeBachelor's degree, MCA

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