Stephanie Ramos

About

Digital marketer with a background in government communications and small business content strategy. I lead creative and content work in the public sector, and in my free time, I run Stephanie Ann Digital Marketing, where I help real estate, finance, and service-based brands grow through SEO content & blog, email marketing, website management, social & Canva graphics and marketing strategy support and content planning.

Experience

• Digital Communications Manager · Indiana Management Performance Hub06-01-2023

  Design MPH/CDO website using block, HTML5, and CSS with SEO optimization to improve UX/UI. Draft, edit, and publish print and digital materials and publications. Produce well-written, concise email marketing blasts that support larger organizational initiatives. Develop marketing campaigns that align with the company's mission and goals while maintaining brand identity and consistency across all internal and external marketing. Design and execute marketing training sessions with internal staff. Monitor, update, and create original graphics for organizational profiles on social media platforms. Manage strategic schedules and task assignments for all email campaigns, social media, and other items in collaboration with the Marketing Director. Monitor analytics to refine newsletters, blogs, social media, and overall website metrics. Research keywords with SEO strategies in mind. Use templates to automate document creation in programs such as PowerPoint, Canva, Publisher, Illustrator, Adobe Express, and InDesign. Implement overall project management improvement tools to optimize campaign effectiveness and strategies.

• Marketing Copywriter · Diana Alexia Creations11-01-2021

  Develop website content writing for clients by strategizing content development, improvements, and implementing new changes to current strategies. Provide client content writing services consisting of blog articles, newsletters, website content, UX writing, and email marketing blasts. Research SEO keywords for articles focusing on business topics such as marketing, digital marketing, law, physical therapy, pets, travel, retail, real estate, and finance. Subconsultant to Tampa Bay Water Control District to develop an SOP (technical writing) for the Right of Way Office under Florida Appraisal and Acquisition. Website development for clients using block and HTML for sites using WordPress, Wix, and Squarespace. Write novels for Kindle under the pen name Diana Alexia. Ghostwrite novels and short stories for clients. Provide virtual assistant tasks that involve Microsoft Excel and SQL. Responsible for company website development, research, UX/UI and management, social media content development, and strategy for Instagram, Pinterest, Twitter, Facebook, and Linkedin. Responsible for RFPs, managing accounts, collecting payments, and invoicing (bookkeeping).

• Assistant Project Manager / Land Rights Specialist · Broward County Government03-01-2020 – 07-01-2022

  Identify and evaluate new projects and present a strategy to the Real Estate Officer. Negotiate the acquisition from local municipalities using Florida Statues. Analyze the title of over 500 properties and identify parcels for possible sale. Facilitate the sale of properties via bid opening and private sale. Facilitate lease renewals and amendments. Convey right-of-way parcels to local municipalities and FDOT. Monitor Affordable Housing reversion clauses and restrictions. Assist in preparing lease reports, including financials. Track and execute 350 Trespass Affidavit agreements with police departments across 31 cities. Negotiate contracts with Broward Sherriffs Office protecting 85 County properties. Develop agendas through Legistar to present to the Board meeting Adobe ADA accessibility. Draft various legal instruments with the County Attorneys Office. Assist Real Estate Officers with the development of SOPs for department policies and procedures. Train employees on using AIM WorkDesk and internal databases. Train employees on office policy and procedures, Microsoft Office Suite (including SharePoint, Word, Outlook, and Excel).

• Project Coordinator / Right of Way Consultant II · The Urban Group, Inc.01-01-2018 – 02-01-2020

  Conducted annual lease inspections for 220 properties. Relocated over 300 tenants to temporary housing and back for a total of 600 moves. Coordinated with the Project Manager and developed move schedules, budgets, resident interviews, and tenant utility transfers. Bookkeeping for 304 tenants and 20 vendor accounts. Oversaw the collection of fees and rental payments, management of storage leases, and vendor payments and invoicing. Processed payments for all work on the property and requested maintenance. Administered payment for abandoned property and notices of Tribal facility closure. Work with Project Manager to create new workflow solutions and create SOPs. Other duties are administrative duties, mail disbursement, preparing reports, preparing RFPs, and providing customer service. Train employees on office policy and procedures, Microsoft Office Suite (including SharePoint, Word, Outlook, and Excel), and Google Office Suite.

• Right of Way Specialist · Florida Department of Transportation01-01-2017 – 01-01-2018

  Facilitated the negotiations to acquire property for roadway and rail expansions. Managed 20 lease agreements with other municipalities and public agencies. Drafted and produced new leases agreements and processed lease renewals. Conducted annual lease inspections of 125 properties and coordinated the removal of several encroachments. Inspected encroachment licenses along the CSX rail line. Managed the status of insurance policies for all tenants. Processed lease payments for 125 tenants and ensure the issuance of late notices when needed. Collected late rent. Prepared and gathered the information for eminent domain suit packages. Review and interpret appraisals and legal descriptions to acquire parcels of vacant land and improved properties for whole and partial acquisition from property owners. Train employees on using RWMS Database and on office policy and procedures, Microsoft Office Suite (including SharePoint, Word, Outlook, and Excel), and Google Office Suite.

Education

• Florida State UniversityBachelor's degree, Marketing and Real Estate
• Miami Dade CollegeAssociate of Arts (AA), Business Administration and Management, General

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