Susan Idayi
Customer Service Expert with Microbiology Background
2 yrs experience · <10 hrs/week
About
With a Bachelor's degree in Microbiology from Covenant University, I have transitioned into a successful career in customer service. Since September 2021, I have been working as a Customer Service Representative at Black Cedar Media. In this role, I am responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. My background in microbiology has equipped me with analytical skills and attention to detail, which I apply to effectively address customer needs and enhance their experience. My commitment to delivering exceptional service has been a key factor in my professional growth and success in the customer service domain.
Skills
Experience
- Customer Service Representative · Black Cedar Media09-01-2021 – 01-01-2024
As a Customer Service Representative, likely responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction.
Education
- Covenant UniversityBachelor's degree, Microbiology, General
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