Susan Isbister

Susan Isbister

Service Design Expert | Customer Engagement Specialist

3 yrs experience · Savannah, GA · <10 hrs/week

About

With a solid foundation in psychology from Purdue University and a Master of Arts in Service Design from the Savannah College of Art and Design, I have cultivated a diverse professional background. My experience spans roles such as Receiving and Garden Associate at The Home Depot, where I manage inventory and assist customers, and Research Lead at Gulfstream Aerospace, where I led an innovative design project. Previously, I served as a Marketing Administrator, coordinating marketing campaigns and client engagement. This blend of education and experience equips me with a unique perspective on service design and customer engagement, driving my passion for creating impactful solutions in various industries.

Skills

Data AnalysisMarket ResearchMarketing AnalyticsResearchUser Personas

Experience

  • Receiving Associate, Garden Associate · The Home Depot12-01-2023

    As a Receiving Associate and Garden Associate at The Home Depot, responsibilities likely include managing inventory, assisting customers, and maintaining the garden department.

  • Research Lead | Gulfstream x ScadPro · Gulfstream Aerospace09-01-2023 – 11-01-2023

    As a Research Lead at Gulfstream Aerospace, responsibilities likely included leading research projects, collaborating with teams, and contributing to innovative solutions.

  • Marketing Administrator · Outer Banks Blue01-01-2021 – 02-01-2022

    As a Marketing Administrator at Outer Banks Blue, responsibilities likely included managing marketing campaigns, coordinating with clients, and supporting the marketing team.

  • Associate · Food Lion04-01-2020 – 02-01-2022

    As an Associate at Food Lion, responsibilities likely included assisting customers, stocking shelves, and maintaining store operations.

Education

  • Savannah College of Art and DesignMaster of Arts - MA, Service Design
  • Purdue UniversityBachelor of Science - BS, Psychology

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