TeJaun RiChard

About

Writer, storyteller, and gamer with 7+ years of experience in content marketing and strategy for SaaS and startups. Skilled in scaling blogs, launching products, and content optimization. Experience in esports, software, and technology sectors. When not working, enjoys gaming, traveling, and learning languages.

Experience

• Content Marketing Consultant2024-10-01 –
• Content Writer · Virio2025-08-01 – 2025-09-01
• Technical Content Manager · Dagster Labs2024-01-01 – 2024-10-01

  Dagster Labs is a software technology company best known for Dagster, an open-source Python framework for orchestrating data pipelines. At Dagster Labs, I developed content strategies, ran our blog and social media pages, and produced and optimized content using SMEs and SEO. Developed and executed the content strategy around the Dagster+ launch in April 2024. Grew the YouTube channel by 75.98% between January 2024 and September 2024. Maintained the Dagster blog using HTML, CSS, JS, and Markdown. Grew social media audience by 16,000+ across LinkedIn, X, and YouTube. Gained 150,000+ impressions across LinkedIn posts between January 2024 and September 2024.

• Content Manager · Mezmo2021-06-01 – 2023-11-01

  Mezmo (formerly LogDNA) is an observability data and log analysis company that provides log management and telemetry data services. At Mezmo, I led our content strategy, developed and executed on content campaigns, assisted with the rebrand from LogDNA to Mezmo, and ran our social media pages. Increased blog output by 25%. Wrote blogs, infographics, data sheets, white papers, and social media posts, catering to numerous audience segments based on customer journey mapping. Grew company social media followers by 15% yearly across LinkedIn and X (formerly Twitter). Gathered and analyzed SEO metrics to optimize content strategy and improve search engine rankings, leading to increased visibility and engagement. Used Google Analytics to track content performance metrics, identify high-performing topics, and inform data-driven content strategy.

• Content Writer · Unified2021-01-01 – 2021-06-01

  Produced quality written content revolving around amateur League of Legends gameplay. Conducted thorough research on industry-related topics and conducting interviews. Generated ideas for new content types and proofreading articles before publication. Contributed to the growth of the company by delivering high-quality and relevant content.

• Content Writer · Dignitas2019-06-01 – 2020-06-01

  Developed original content through social listening and independent sources. Conducted extensive research to provide factual statistics for articles, blogs, and landing pages. Collaborated with the SEO and content team to produce website content for League of Legends. Strengthened content through proofreading and editing. Completed accurate and polished formatting in line with publishing standards prior to submission. Brainstormed with the Content Creation department to determine new topics and stories.

• Content Writer · Dignitas2017-08-01 – 2018-03-01

  Developed original content through social listening and independent sources. Conducted extensive research to provide factual statistics for articles, blogs, and landing pages. Collaborated with the SEO and content team to produce website content for League of Legends. Strengthened content through proofreading and editing. Completed accurate and polished formatting in line with publishing standards prior to submission. Brainstormed with the Content Creation department to determine new topics and stories.

• Take Out Specialist · Chipotle Mexican Grill2014-08-01 – 2017-11-01

  Managed end-to-end take-out operations, from order intake to delivery, ensuring customer satisfaction and meeting high food quality standards. Streamlined ordering process across phone, in-person, and online channels, resulting in efficient order fulfillment. Successfully handled payment processing and inventory management, contributing to smooth restaurant operations. Maintained cleanliness and organization of the take-out area, ensuring a pleasant environment for customers. Delivered superior customer service, addressing queries and resolving concerns, enhancing customer loyalty. Demonstrated versatility by cross-training and efficiently performing various roles including cash handling, food preparation, and cleaning.

• Customer Service Agent · RDI Connect2017-07-01 – 2017-08-01

  Played a crucial role in customer decision-making by providing expert advice and guidance on Spectrum Cable packages, enhancing customer satisfaction. Achieved swift resolution of customer inquiries and concerns through prompt and effective communication. Ensured customers were well-informed by providing comprehensive information on products, sales, pricing, and company changes. Leveraged knowledge of the latest promotions and package options to help customers make informed purchases, thereby driving sales and increasing customer value.

• Software Developer Intern · NASA - National Aeronautics and Space Administration2012-07-01 – 2012-08-01

  Spearheaded the development and maintenance of the Planetary Circular Orbit Calculator, a crucial software application that directly supported NASA's key missions and research projects. Ensured the delivery of high-quality software solutions by meticulously writing, testing, and debugging code, adhering to stringent standards and protocols. Leveraged my proficiency in Java to develop robust software applications, contributing to the achievement of project objectives. Played a key role in the implementation of software solutions, encompassing all stages from coding to testing and debugging, which led to an optimized software development cycle. Enhanced the comprehensibility and accessibility of software solutions by creating thorough design specifications and user manuals, facilitating easier use and adaptation by other team members. Regularly communicated project progress, potential solutions, and challenges during team meetings and presentations, fostering a collaborative and transparent work environment.

Education

• Miami UniversityComputer Science
• freeCodeCampCertificate in Full Stack Web Development, Computer Software Engineering
• Shaw High SchoolHigh School Diploma

Similar talent on Pangea

Jennifer M.Strategic Marketing Content Leader | Expert in Brand Messaging & StorytellingAtlanta, GAKarlyn M.Innovative Content Leader Specializing in Experiential Hospitality and Tech, with a Background in Music and Web3Maryam O.Expert Content Marketing Manager specializing in managing marketing projects for companies and agencies, seeking remote opportunitiesLauren H.Jill of all trades. Master of more than one. | Journalist with a marketing mindset | Full-stack marketer