Waltin Jaen

About

With over 22 years of experience, I specialize in user experience (UX) and user interface (UI) design, graphic design, and web design. At Bond-Pro, I lead UX and UI design strategies for the NextGen enterprise application, ensuring the delivery of intuitive, user-centered solutions through wireframes, mockups, and prototypes. My work is rooted in effective collaboration with product teams and subject matter experts to define core features and functionalities. My expertise lies in transforming complex business requirements into seamless user experiences, while leveraging tools such as Figma, Adobe XD, and Material Design frameworks. I am committed to enabling efficient communication and teamwork within cross-disciplinary teams, prioritizing user needs, and driving impactful design solutions.

Experience

• Lead Product UX & UI Designer · Bond-Pro02-01-2022 – 12-01-2025

  Drives UX Strategy and Design: Sets and maintains design standards for the NextGen enterprise application, a critical platform for client management. Collaborates with Stakeholders: Works closely with product teams and subject matter experts to define core features and functions. Delivers High-Quality Designs: Translates business requirements into intuitive user experiences through wireframes, mockups, and prototypes. Ensures User-Centered Design: Prioritizes user needs and conducts iterative testing to refine designs. Communicates Effectively: Collaborates with internal teams to gather feedback and present design concepts for review.

• Product UX Designer · Bond-Pro02-01-2021 – 12-01-2025

  Contributed to the design and development of user interfaces, ensuring alignment with user needs and business goals.

• User Interface Designer · Bond-Pro10-01-2020 – 02-01-2021

  Assisted in creating user interface designs and prototypes to enhance user experience.

• Lead UI/UX Designer · IQPC11-01-2015 – 06-01-2020

  Worked on design projects and set the vision across web-based applications for both web and mobile platforms to improve the quality of the user experience and interface design. Developed creative programs, design concepts/mockups, wireframes, storyboards, user flows, user journey mapping, Information Architecture, and interaction prototypes to address the company's objectives while advancing its brand strategy. Using Jira software in an agile setting, worked with the development team to generate user interface (UI) / user experience (UX) solutions based on user objectives to optimize the user journey. Translated complex project requirements into simple and intuitive user interactions and workflows. Established creative direction for the company's full range of online conferences, portals, and webinars used to deliver the company’s services and programs. Worked with the account team, strategy team, and copywriters to develop creative strategies and concepts, and presented them to upper management. Generated multiple design concepts for all marketing campaigns and projects. Maintained quality control over design concepts and projects.

• Creative Director & Lead UI/UX Designer · Converge Creative01-01-2001 – 08-01-2015

  Responsible for concept development and creative execution of all print, web and e-learning materials. Functioned as design champion on projects and as the first point of contact for clients for all design-related issues. Gained and exhibited a thorough understanding of clients’ businesses and industries. Transformed clients’ marketing / business goals into effective, original design solutions. Utilizing Adobe Creative tools, developed creative programs, design concepts/mockups, wireframes (low to high fidelity), Information Architecture, and interaction prototypes. Supervised creative teams and completed hands-on design of client creative including branding, logos, stationery, newspaper / magazine advertisements, billboards, brochures, catalogs, annual reports, signage, websites, landing pages, email marketing, e-learning courseware and more.

Education

• University at BuffaloBachelor of Arts (B.A.), Graphic Design
• The Art Institute of VancouverFormerly Center for Digital Imaging & Sound, Interactive Multimedia Program

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