Wenyi Chen

About

MBA Candidate (Kelley School of Business, May 2026) and Technical Program Manager with 7+ years at General Motors driving digital transformation. Led 40+ engineers across B2C e-commerce platforms including Shop Click Drive (GM's online vehicle shopping platform) and CarBravo (used vehicle marketplace), achieving 30% growth in customer engagement and improving team delivery from 60% to 95% reliability. PMP and Scrum certified with expertise in SAFe implementation, executive reporting, and cross-functional stakeholder management. Seeking: Program Manager or Technical Product Manager roles in digital commerce, platform development, or enterprise transformation. Career Highlights - Drove +30.1% increase in unique visits and +9.6% in customer leads by leading the delivery of new digital sales platform features for a core GM product. - Turned around an underperforming Agile team, increasing sprint delivery reliability to a consistent 95% and eliminating a 150+ item bug backlog, significantly improving product quality. - Spearheaded an enterprise-wide API monitoring migration for 50+ teams, earning a corporate award for flawless execution with zero downtime.

Experience

• Technical Program Manager · General Motors03-01-2021 – 02-01-2023

  Managed multiple Agile teams across B2C and B2B platforms including Shop Click Drive, CarBravo marketplace, and OnStar subscription services, delivering features that contributed to $1.4B in attributable revenue. Led SAFe transformation for CarBravo marketplace launch, coordinated dependencies across product owners and development teams, and established executive reporting framework using Power BI dashboards. Spearheaded global feature delivery and improved sprint delivery for OnStar Adobe Campaign team.

• Front End Developer - OnStar Adobe Campaign Team · General Motors02-01-2020 – 03-01-2021

  Developed personalized marketing campaigns for OnStar customers, resulting in a 35% increase in customer engagement. Translated complex UX designs into functional code and solved cross-platform rendering challenges.

• Platform Engineer - CA API Gateway (L7) · General Motors12-01-2018 – 02-01-2020

  Managed mission-critical CA API Gateway platform and led enterprise-wide monitoring migration from ArcSight to ELK Stack with zero downtime. Implemented new API service policies and led security initiatives to ensure compliance.

• IT Operations Engineer - Enterprise Application Integration Operations · General Motors01-01-2016 – 12-01-2018

  Provided L2/L3 support for GM's global data integration network. Contributed to legacy modernization initiatives and ensured 99.9% uptime for the mission-critical CA API Gateway.

Education

• Indiana University - Kelley School of BusinessMaster of Business Administration - MBA
• Virginia TechBachelor of Science - BS, Business Information Technology
• George Mason University

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