Adelle Marie Skowron

About

With a strong foundation in business administration and international business, I am currently pursuing an Associate's degree at Bergen Community College and an undergraduate degree at Universidad APEC. My professional journey began as a Customer Service Specialist at Enterprise, where I honed my skills in customer interaction and problem-solving within the reservations department. I then advanced to a Customer Service Sales Specialist role at Foot Locker, where I excelled in building customer relationships, understanding their needs, and recommending suitable products. My experience has equipped me with the ability to anticipate customer concerns and offer practical solutions, enhancing customer satisfaction and driving sales. I am passionate about leveraging my educational background and customer service expertise to contribute effectively in dynamic business environments.

Experience

• Customer Service Sales Specialist · Foot Locker01-01-2019 – 01-01-2021

  Worked as a Customer Service Sales Specialist, building relationships with customers, understanding their needs, and recommending products to meet those needs while anticipating customer concerns and offering practical solutions.

• Customer Service Specialist · Enterprise01-01-2017 – 01-01-2019

  Customer Service and Sales Agent, interacted with customers to help with questions, problems, and complaints. Worked in the reservations department.

Education

• Bergen Community CollegeAssociate's degree, Administración y gestión de empresas, general
• Universidad APECUndergraduate, International Business

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