Ashley Callfas-King

About

Toy Manager with experience at Toys “R” Us & Babies “R” Us Canada since 2015, managing daily operations, team onboarding and development, performance reviews, scheduling/timekeeping in Dayforce, loss-prevention reporting, POS/cash flow, and sales and payroll targets. Skilled with Microsoft Outlook, Word, Excel, and SharePoint, and experienced in compliance and staff training.

Experience

• Toy Manager · Toys “R” Us & Babies “R” Us Canada09-30-2015

   Answering phones, calling customers when orders come in and follow up about products  Assist with recruitment of new team members, on-boarding and development, including e-learning, product knowledge, compliance and all job-related training  Complete and perform performance reviews for all team members within area of responsibility  Manage all daily edits, timesheets and authorizations in Dayforce  Generate reports detailed towards Loss Prevention while ensuring team members are up to date with company policies.  Executing and responding to incoming and outgoing emails in a timely manner  Utilizing Microsoft Outlook, Word, Excel & SharePoint  Anticipated customer needs and provided them high quality service while upholding brand standards and values to ensure customer satisfaction  Handled POS system transactions including cash, credit, exchanges, returns and refunds to ensure a seamless and accurate cash flow  Using team enthusiasm to create and achieve goals and continuously meet numbers  Supervised, trained and worked with new associates to keep them motivated towards their daily goals  Completing weekly supply checklist and making sure that items are ordered and stocked at all times  Receive and distribute packages that come in daily to their respective areas or sections  Make sure that sales targets are met and that payroll is met and adjusted whether being over or under for the week or month

Education

• Lambton CollegeLaw Clerk, Law Clerk
• Elmvale District High SchoolOSSD

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